Services

With the time sensitive nature of implementing electronic medical records upon the healthcare IT industry, DIVURGENT has developed an Activation Management methodology to assist healthcare facilities implement financial and clinical systems. Our Activation Management teams manage and coordinate activation projects - from pre-activation planning to post-activation - utilizing DIVURGENT's best practice methodology, ACTIVATE! No two organization's needs are the same and ACTIVATE!'s scalable nature supports that reality.

A benefit experienced only by DIVURGENT's clients is the utilization of our proprietary electronic tool, ACTIVATE! Schedule Optimizer, to create tiered optimized staffing and support across the activation.

The ability to utilize one of ACTIVATE!'s components or the entire solution set ensures that DIVURGENT can meet the unique activation management needs of any organization. DIVURGENT's Activation Management provides the following:

	Pre-Activation Planning		Proper planning and preparation improves project quality, positions the activation for success, and ultimately reduces activation support costs. During Pre-Activation Planning strategic decisions are defined, impacted core business functions are identified, activation support tools and plans are created, and the activation timeline is finalized. DIVURGENT provides resources up to 60 days prior to the beginning of the activation to ensure adequate staffing and to define and develop necessary activation tools and plans.
	Activation Support Staff Management		Having experienced project leaders present at an activation is important. DIVURGENT's Activation Management team remains on-site to closely oversee progress against the activation plan, manage resources, address unexpected issues, and monitor necessary escalations. While activations can be an intense time for the organization, DIVURGENT's Activations managers utilize our ACTIVATE! methodology's management tools to successfully regulate and manage activations in all types of environments. A benefit experienced only by DIVURGENT's clients is the utilization of our proprietary electronic tool, ACTIVATE Schedule Optimizer, to create tiered optimized staffing and support across the activation.
	Activate Staffing		Activation support staff are perhaps the most critical, and costly, aspect of any activation. These highly skilled and rigorously recruited staff members provide support across the organization, proactively identify and address issues, and are able to make quick decisions to ensure that your organization's activation moves in a positive direction. Our ACTIVATE! recruiting team has worked tirelessly to identify a strong pipeline of well qualified support staff team members who stand ready to support your organization's vision and activation.
	Activation Support Training		DIVURGENT understands that without adequate and concise training, organization productivity levels decrease, patient care may suffer, and even the best activation can fail. Therefore, the training of our DIVURGENT Activation Support Staff is one of the ACTIVATE! methodology's most critical and important areas. Experience has proven that "qualified staff" means more than just previous technology and functionality experience; it means an intimate knowledge of the organization, the technology, and the new workflows.