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Services
Revenue Cycle Management
While most Revenue Cycle Management (RCM) service providers attempt to provide a wide range of RCM and ERP services, DIVURGENT is focused on what we believe are the most impacting and virtual areas of the Revenue Cycle and ERP arenas. We dedicate our attention to the most critical niche areas. We provide industry knowledge and expertise within the following services:
We feel these services impart the most benefits and solutions to trouble spots for healthcare providers. As such, DIVURGENT provides services designed to:
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Provide ICD9 and ICD10 Strategy, Planning, and Mitigation Implementation |
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Identify Coding Compliance Deficiencies and Issues |
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Improve Cash Collections
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Reduce A/R Days
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Reduce Deductions From Revenue |
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Reduce Filing Denials
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Drive Cost Out of the Organization
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Improve Information Management
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Improve Data Integriy/Quality
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Optimize Facility CDMs for Correct Coding and Consistent Pricing
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Decrease Rework from Data Errors/Inconsistencies
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Align System Applications and Technology with Business Processes |
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Provide Recommendations on Measurement Monitoring Key Metrics |
Methodology
We bring a proven, structured approach that incorporates lessons learned and best practices from all previous engagements as well as from relevant industry literature. Some of our proprietary methodologies are powered by Fulcrum Methods and include:
Revenue Cycle and ERP Transformation
Our revenue cycle and ERP transformation methodology is centered around our client's organizational mission, vision and values. Understanding transformational projects and the importance of a structured methodology that ensures planned outcomes are achieved is the focus of our 5-phased approach that includes: organizational planning and assessment, defining and quantifying benefits realization opportunities, designing transformational processes and technologies, deploying transformational processes and technologies, and measuring benefits and applying business intelligence. Our transformational approach can be applied to revenue cycle and financial driven transformation projects.
ICD-10
Change is approaching quickly and your organization must prepare for the massive changes that are about to affect not only facility coding but the entire healthcare IT industry. DIVURGENT has proven methodology, experience and tool sets to assist your organization in meeting 5010 and ICD-10. Here is a link to our most recent ICD-10 white paper providing you with additional ICD-10 planning information:
ICD-10 Planning: Developing a Roadmap for the Journey from ICD-9 to ICD-10.
Vendor Selection
Our Vendor Selection Methodology provides both an approach and tools to analyze, plan, evaluate and select information systems that deliver maximum value with minimum costs and risks.
Systems Implementation
Our Systems Implementation Methodology is a structured approach to implementing health care information systems. The methodology is designed to cover the complete implementation process from readiness review, system design, testing and data conversion to system activation and transition to production line support. Through a combination of detailed work plans, forms, documents, action oriented guidelines and application specific considerations, a roadmap and associated toolsets are developed l for implementing an organization's technologies and workflows.
Change Management
The ultimate success of organizational change initiatives depends heavily on the way the organization approaches that change. A well-positioned organization has clearly defined related goals and initiatives; understands the dependencies and success enablers of the change; is organized and resourced to achieve objectives; and is confident in its ability to successfully transform. Our Organizational Change Management methodology is a recognized toolset for building the management process and discipline around transformational change.
Related White Papers and Case Studies
ICD-10 Planning: Developing a Roadmap for the Journey from ICD-9 to ICD-10 - Frietze
Developing a Project Management Office: 10 Lessons Learned in the Trenches - Felt and Konschak
System Selection: Aligning Vision and Technology - Konschak and Shiple
Cath Lab Case Study
Cerner Charging Implementation Case Study
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