Blake Smith

In his role as Principal, Blake leads Divurgent’s go-live teams and delivery by applying his decade of experience in technology support and his extensive project experience at nearly every level of activation support and management. During his tenure with Divurgent, Blake has proven that he intimately understands each aspect of an activation, from strategic support planning, to tactical consultant management, to thoughtful project closing and knowledge transfer.

A hands-on leader, Blake has served in significant roles during the transformation of almost a dozen major medical facilities and health systems – and at Divurgent, has reinvigorated and streamlined at-the-elbow (ATE) and consultant onboarding and resource management from start to finish. His level of activation management experience goes beyond application knowledge – having been involved with organizations large and small and implemented every major EHR, Blake can offer Divurgent’s clients a purview perspective on their activation, from pre-live training programs to post-live optimization and maximization efforts.

Blake’s work ethic, enthusiasm, and diverse ‘on-the-ground’ experience in general healthcare IT, as well as focused activation areas, contribute significantly to his ability to understand a project’s ‘big picture’ while executing the fine details. To deliver training and activation services that go far beyond just “staffing” or “getting the job done,” Blake immerses himself and his team into the client’s culture, aligning his team’s goals to the organization’s implementation and activation objectives. From Day One, Blake’s team works hand-in-hand with client leadership to establish a collaborative business relationship, integrate the shared goals and cultures into planning, and ensure that Divurgent delivers the most qualified consultants, exceeds project expectations, and mitigates risks associated with go-lives.

Before joining Divurgent’s team, Blake worked with BayCare Health System’s Information Services and healthcare IT consulting firms MedFirst and Serra Health, where he oversaw activation operations and managed direct client relationships.


  • Analytics
  • Resource & Logistics Management
  • Change Management
  • Communication Planning & Execution