This is one in a series of blog posts discussing Divurgent’s 2014 IT Organization Best Practice Study. To view earlier blogs from this series, click here.
While the ROI is not yet there to justify a large investment in mHealth and telemedicine, they are quickly becoming a standard part of the IT application portfolio. Mobile devices can now interact directly with patients, collect vital data, provide actionable suggestions for maintaining the patient’s health, and transmit key data points to healthcare providers and their medical record. Remote examination of patients is being performed for treatment of specific conditions (i.e. stroke, mental health) and is fast becoming commonplace in rural areas. BYOD (bring your own device) is a reality and IT organizations must develop strategies and deploy the technology needed to support these devices. While some reimbursement and clinician licensing still remain, these issues will be resolved and providers will be able to take full advantage of these lower cost forms of patient/care giver interaction.
mHealth applications should be viewed as an extension of the provider’s web presence. Providers should aim to develop easy-to-use applications that can be extended across a variety of devices and platforms and offer functionality that patients can use on a regular basis. These applications make it easy to connect directly with patients as a means of providing efficient, high quality care and make it easy for patients to interact with their healthcare providers.
See What CIOs Are Saying About This Topic
“The ROI is not there as broadly as most companies make you believe. We are doing some of this, but it’s modest in terms of utilization.”
“We have a connected health program that is looking at mobility as a big part of our strategy for patient engagement.”
“We are trying to provide a consistent presentation of health information: the desktop, to the laptop, to the tablet, and to the smartphone.”
“We are deploying additional infrastructure, data loss prevention, and network access controls.”
“We are evaluating mobile device management software with the expectation that we will implement a product in the near future.”
“Devices will permit patients to visit care givers through a portal (e-visits), providing patient care remotely. This will look a lot different 5 years from now.”
“The challenge is taking these consumer devices, the information coming out of them and amalgamating them in some way that can assist the provider.”
The topic of the next blog entry will be Centralization vs. Decentralization.
To hear more about our study, please contact Divurgent at firstname.lastname@example.org