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IT & Managed Services

Realize the vision of your technology – orchestrate seamless support and empower your users while managing costs

Support

We utilize our multi-channel Support Service to empower your users with the help they need.

Manage & Grow

Our Portfolio and Project Management Services help you manage your portfolio of projects.

Engage

We apply AI, ML, and NLP to better understand and engage your users.

Automate

We use our Automation Service to leverage RPA and other technologies to let your team members focus on the most important work.

Analyze & Share

With our IT Dashboard Service, you can keep an eye on your performance and share it with your customers.

Monitor

Let our technology and team handle the monitoring of your environment so you can focus on strategic work

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Get Started Today at No Cost

Divurgent offers a complimentary Ticket Analysis, based on 90 days of ticket data, to give you powerful insights through easy-to-understand dashboards. Contact us for instructions and additional details.

Meet Our Subject Matter Expert

Joseph Grinstead

EVP, Delivery
Joe brings 20 years of HIT experience within the application and technology sectors to the Team. Throughout his career, he has been highly regarded for his versatility and his ability to comprehend and analyze operational, clinical, and technical concepts. He has worked with representatives at all management levels, throughout the entire healthcare spectrum including provider, consulting, and IT services.

More About Our Solutions

Become a part of the growing number of organizations that have reduced costs and gained visibility into SLAs and KPIs with Divurgent’s managed services. Our industry-leading tools and specialized system experts enhance customer service by reducing ticket volumes, maintenance tasks, and staffing challenges. 

We take the headache out of support and allow IT leaders to focus on important strategic initiatives. Our flexible staffing and capitated or volume-based pricing structures are tailored to your unique needs and allow you to reduce operational costs by taking advantage of our economies of scale. 

Despite significant investments, many core technologies are slow at delivering the promised productivity-enhancing benefits. Our scalable, programmatic approach to technology-enabled process improvement allows organizations to maximize their efficiency, quality, and value. We are well-positioned to help you drive value from your technology investments today, not years from now. 

Our customers are frequently asked to find ways to do more with less. Our adaptable approach integrates with your existing team to jump-start your strategic initiatives. We’ve partnered with organizations on projects including performance improvement, operational assessments, and technology optimization. 

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