Implementing an Electronic Medical Record (EMR) is a huge undertaking. Any project manager can tell you that there are too many moving parts for one person to get all of the work done alone. Proper planning and preparation improves project quality, positions the implementation for success, and ultimately reduces support costs. Choosing the right partner early in the process, and working together to identify, implement and improvise will help ensure an on-time, on-budget, successful Activation. Below are two viewpoints, one from the client and from the vendor, which contributed to a successful EMR implementation.