Generated by All in One SEO Pro v5.0.0.1, this is an llms.txt file, used by LLMs to index the site. # Divurgent Divurgent Consulting ## Sitemaps - [XML Sitemap](https://www.divurgent.com/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Knowledge Center](https://www.divurgent.com/knowledgecenter/) - Divurgent's Knowledge Center, showcasing white papers, blog posts, and more from some of Healthcare's leading experts. - [Creating a Positive Candidate Experience](https://www.divurgent.com/knowledge-center/creating-a-positive-candidate-experience/) - The candidate experience can be described as how a job seeker perceives a company’s ethos and culture throughout the hiring process. This can include many stages, such as their first encounter with the company’s website, a first interaction with a company employee, or their experience of the company’s onboarding process. According to a survey performed - [How to Make Your Resume Stand Out](https://www.divurgent.com/knowledge-center/how-to-make-your-resume-stand-out/) - Craft a resume that stands out with tailored content, achievements, and design - following these techniques will support a successful job application. - [How Volunteering Began an Unexpected Path to Recruiting](https://www.divurgent.com/knowledge-center/how-volunteering-began-an-unexpected-path-to-recruiting/) - Rewarding. Fulfilling. Thankful. Many adjectives could be used, but these best represent what volunteering means to me. I didn’t come from a background rooted in community service, but as a child I remember my family helping less fortunate families during the holidays. It wasn’t something I put much thought into at the time, but that - [The Work Life Balance Benefits of Remote Work](https://www.divurgent.com/knowledge-center/the-work-life-balance-benefits-of-remote-work/) - The Covid-19 pandemic catapulted the start of the "work from home" era that we currently live in today. Technology has advanced so far and fast that companies began asking: do we really need to be together, in an office, to do our work? During the pandemic, we got our answer, learning that in fact many of - [CHIME 2022 Conference Recap and Takeaways](https://www.divurgent.com/knowledge-center/chime-2022-conference-recap-and-takeaways/) - Key takeaway from CHIME 2022 Fall Forum - focus on fostering digital transformations. - [Top Interviewing Skills for Candidates to Master](https://www.divurgent.com/knowledge-center/top-interviewing-skills-for-candidates-to-master/) - Developing strong interviewing skills as a candidate is critical to success and can bring several advantages to the interview process. It also helps you navigate the conversation effectively, saving time and improving your outcomes. When gearing up for an interview with a hiring manager, it's important to remember that you are not only being evaluated, - [How to Successfully Prepare for an Interview](https://www.divurgent.com/knowledge-center/how-to-successfully-prepare-for-an-interview/) - Interviewing for a new job can feel daunting, and every individual has their own process. No matter your style, we can all agree that the more prepared you are, the better the outcome. Job interviews are a chance to show your qualifications and make a good first impression. The overall outcome of preparing for an - [Divurgent Launches AI Command Center™ and Introduces the AI Quarterback™ to Bring Accountability to Healthcare AI](https://www.divurgent.com/knowledge-center/divurgent-launches-ai-command-center-and-introduces-the-ai-quarterback-to-bring-accountability-to-healthcare-ai/) - New leadership model helps healthcare organizations govern AI, accelerate adoption, and realize measurable clinical, operational, and financial outcomes. VIRGINIA BEACH, Va. - August 3, 2026 - Divurgent today announced the launch of the Divurgent AI Command Center™, powered by the AI Quarterback™, an accountability-based operating model designed to help healthcare organizations move from AI experimentation - [The AI Quarterback™ for Epic: The Most Important Role You Never Knew Existed](https://www.divurgent.com/knowledge-center/the-epic-ai-quarterback-the-most-important-role-you-never-knew-existed/) - Here's how leveraging AI in Learning & Development can help teams be more adaptable, more skilled, and ultimately, provide even better care for patients. - [Linda Stevenson of Fisher-Titus Health on Leading Rural Healthcare Through Digital Transformation](https://www.divurgent.com/knowledge-center/linda-stevenson-of-fisher-titus-health-on-leading-rural-healthcare-through-digital-transformation/) - In this episode of the Vurge podcast from Divurgent, host Danny Arnold sits down with Linda Stevenson, Chief Operations Officer and Chief Digital Information Officer at Fisher-Titus Health. Drawing on more than 40 years in healthcare and a career that began in patient accounts, Stevenson shares how a willingness to embrace new challenges—from HIPAA and - [Keeping Care Local: Lainie Dean on How UpVia Health and Parkview Health Are Rethinking Community Care](https://www.divurgent.com/knowledge-center/keeping-care-local-lainie-dean-on-how-upvia-health-and-parkview-health-are-rethinking-community-care/) - In this episode of the Vurge, host and Divurgent COO and President Wendy Hoffman sits down with Lainie Dean, President of UpVia Health, to discuss a new and evolving model designed to strengthen and sustain rural healthcare organizations. Lainie shares her professional background in healthcare strategy and operations and explains how she was brought in - [Leading a $65M IT Integration at a Newly Acquired Hospital and Physician Group](https://www.divurgent.com/knowledge-center/leading-a-65m-it-integration-at-a-newly-acquired-hospital-and-physician-group/) - Divurgent’s partner transitioned application support from a fragmented, reactive model to a coordinated Application Managed Services (AMS) approach – improving stability, responsiveness, and operational confidence across critical clinical and business platforms. - [Epic Technical Dress Rehearsal (TDR): Multi-site Readiness for Go-Live](https://www.divurgent.com/knowledge-center/epic-technical-dress-rehearsal-tdr-multi-site-readiness-for-go-live/) - Divurgent’s partner transitioned application support from a fragmented, reactive model to a coordinated Application Managed Services (AMS) approach – improving stability, responsiveness, and operational confidence across critical clinical and business platforms. - [Inside the Minds of Healthcare IT Leaders: Recent Lessons from The Vurge Podcast](https://www.divurgent.com/knowledge-center/inside-the-minds-of-healthcare-it-leaders-recent-lessons-from-the-vurge-podcast/) - Here's how leveraging AI in Learning & Development can help teams be more adaptable, more skilled, and ultimately, provide even better care for patients. - [ITML Institute's Eric Bloom on the IT Leadership Leap: Mentors, Mindset, and the AI Moment](https://www.divurgent.com/knowledge-center/itml-institutes-eric-bloom-on-the-it-leadership-leap-mentors-mindset-and-the-ai-moment/) - In this episode of The Vurge, host and Divurgent COO and President Wendy Hoffman sits down with Eric Bloom, Executive Director of the IT Management and Leadership Institute (ITML Institute) and a former CTO—to unpack what it really takes for technologists to move into management and leadership roles. Bloom explains why many IT professionals are - [Application Rationalization: A Roadmap for IT Security and Efficiency](https://www.divurgent.com/knowledge-center/application-rationalization-a-roadmap-for-it-security-and-efficiency/) - David Stone, Principal, Consulting Services, DivurgentQuang Nguyen, Manager, Consulting Services, DivurgentSaneel Vasram, Management Consultant, Gevity In May 2017, the National Health Service (NHS) in the United Kingdom was crippled by the global WannaCry ransomware attack, which was thought to have been created by a group tied to North Korea. As the crisis stretched into days, - [SkillNet's Mike Kritzman on Building Competency Models for Healthcare Success](https://www.divurgent.com/knowledge-center/skillnets-mike-kritzman-on-building-competency-models-for-healthcare-success/) - In this episode of The Vurge, Mike Kritzman, founder and CEO of SkillNet, talks about the role of competencies and operational excellence in healthcare IT with Divurgent President & Chief Operating Officer Wendy Hoffman. Mike shares his journey from managing teams at Oracle to founding SkillNet, a platform designed to help organizations inventory workforce skills, - [CEO Colin Konschak Discusses the Past, Present, and Future of Divurgent and Healthcare IT with COO Wendy Hoffman](https://www.divurgent.com/knowledge-center/the-vurge-divurgent-founder-and-ceo-colin-konschak-discusses-the-past-present-and-future-of-divurgent-and-healthcare-it-with-wendy-hoffman/) - Join host Wendy Hoffman, President & COO at Divurgent, as she sits down with Colin Konschak, the company's Founder and CEO, to celebrate the Divurgent's 18th anniversary. In this episode, they discuss Divurgent’s journey, the evolving challenges in healthcare IT, and how innovation and culture drive lasting impact. Discover how Divurgent supports clients through digital - [Navigating Healthcare's Tech Revolutions with Chuck Christian, CTO at Franciscan Health](https://www.divurgent.com/knowledge-center/navigating-healthcares-tech-revolutions-with-chuck-christian-cto-at-franciscan-health/) - This episode of The Vurge features Chuck Christian, VP of Technology and CTO at Franciscan Health, in conversation with Divurgent Principal Pete Wiley. The discussion centers on the rapid pace of technological change in healthcare, comparing it to other industries and exploring whether healthcare is keeping up or lagging behind. Chuck shares insights from his - [Danny Arnold joins Divurgent as Executive Vice President, Growth & Strategy](https://www.divurgent.com/knowledge-center/danny-arnold-joins-divurgent-as-executive-vice-president-growth-strategy/) - Virginia Beach, VA, November 9, 2025 – Divurgent, a leading healthcare IT consulting firm dedicated to transforming organizations through innovative solutions and exceptional service, is proud to announce the appointment of Danny Arnold as its new Executive Vice President, Growth & Strategy. With more than three decades of experience in healthcare IT consulting, sales, and strategic - [AI on the Frontlines of Care: Nasim Eftekhari of City of Hope](https://www.divurgent.com/knowledge-center/nasim-eftekhari-of-city-of-hope/) - This episode of the Vurge features Nasim Eftekhari, Chief AI and Analytics Officer at City of Hope, discussing her journey from computer science into healthcare and her leadership in AI-driven innovation within oncology. Eftekhari shares how her team developed predictive models for clinical decision support, including sepsis prediction for bone marrow transplant patients and models - [Reimagining Healthcare Training: Harnessing AI for Smarter Learning & Development](https://www.divurgent.com/knowledge-center/reimagining-healthcare-training-harnessing-ai-for-smarter-learning-development/) - Here's how leveraging AI in Learning & Development can help teams be more adaptable, more skilled, and ultimately, provide even better care for patients. - [Empowering Women's Health With Digital Solutions](https://www.divurgent.com/knowledge-center/empowering-womens-health-with-digital-solutions/) - Discover how healthcare digital solutions are revolutionizing women's health, empowering them to take control of their well-being - [Divurgent Welcomes Chad Laberge as Director of Client Service](https://www.divurgent.com/knowledge-center/divurgent-welcomes-chad-laberge-as-director-of-client-service/) - Virginia Beach, VA, August 12, 2025 – Divurgent, a leading healthcare IT consulting firm dedicated to transforming organizations through innovative solutions and exceptional service, is pleased to announce the appointment of Chad LaBerge as Director of Client Service. In this role, Chad will lead strategic client engagements, foster long-term partnerships, and drive innovative solutions that align - [AI Meets OCM: Empowering the Healthcare Workforce Through Human-Centered Transformation](https://www.divurgent.com/knowledge-center/ai-meets-ocm-empowering-the-healthcare-workforce-through-human-centered-transformation/) - AI is transforming healthcare, but its success hinges on how well we prepare our people. Here's how. - [Divurgent Promotes Wendy Hoffman to President & Chief Operating Officer](https://www.divurgent.com/knowledge-center/divurgent-promotes-wendy-hoffman-to-president-chief-operating-officer/) - Virginia Beach, VA, August 5, 2025 – Divurgent, a leading healthcare IT consulting firm dedicated to transforming organizations through innovative solutions and exceptional service, is proud to announce the promotion of Wendy Hoffman, MHSA, from Chief Corporate Officer to President and Chief Operating Officer. This strategic appointment reflects Wendy’s exceptional leadership and her pivotal role in - [It Seems Like Every Product is a Platform Now](https://www.divurgent.com/knowledge-center/it-seems-like-every-product-is-a-platform-now/) - A few factors to help you decide whether that "platform" is truly worthy of its claim. - [You’re (Probably) Hiring the Wrong People](https://www.divurgent.com/knowledge-center/youre-probably-hiring-the-wrong-people/) - Five techniques to help you hire the right people and ensure your teams can meet the demands of the present. - [Why I Won’t Call to Book a Doctor’s Appointment (and How to Make Online Scheduling Easier for People Like Me)](https://www.divurgent.com/knowledge-center/why-i-wont-call-to-book-a-doctors-appointment-and-how-to-make-online-scheduling-easier-for-people-like-me/) - Why transitioning to online self-scheduling is the right thing to do for patients and the health system - and how to make it a reality. - [Ensuring EMR Data Can Support Strategic Performance Improvement from the Start](https://www.divurgent.com/knowledge-center/ensuring-emr-data-can-support-strategic-performance-improvement-from-the-start/) - HIMSS EMRAM guides healthcare organizations to lay the EMR data foundation that can lead to valuable, actionable insights. - [Epic Community Connect: Building a Program Beyond Table Stakes](https://www.divurgent.com/knowledge-center/epic-community-connect-building-a-program-beyond-table-stakes/) - On this episode of The Vurge, we're joined by Jason Jones, to discuss the benefits of an Epic Community Connect Program to the community physician, community hospital, or patients, while we take a look at some of the key considerations and factors to consider in order to run a successful Connect program. Download Transcript - [Build a Business Case for Data Governance](https://www.divurgent.com/knowledge-center/how-to-sell-data-governance-to-your-executives/) - Discover the important of data governance in healthcare and craft a business case for your organization with our customizable guide. - [Arch Collaborative Releases New Case Study to Members, Highlighting Baptist Health and Divurgent Partnership](https://www.divurgent.com/knowledge-center/arch-collaborative-releases-new-case-study-to-members-highlighting-baptist-health-and-divurgent-partnership/) - November 16, 2021 – Virginia Beach, VA – Divurgent, an internationally recognized healthcare IT consulting company, announced today that the Arch Collaborative recently released a Case Study to their Arch Collaborative Members, created in partnership with Baptist Health and Divurgent. The overall goal of the program was to reduce onboarding time spent in a classroom and facilitate virtual learning during - [Application Rationalization](https://www.divurgent.com/knowledge-center/success-story-application-rationalization/) - The Challenge Across various merger and acquisition activities over the course of several years, our client needed to understand their existing technology portfolio to streamline and consolidate systems across the enterprise, with the goal of reducing their application inventory and reducing costs due to redundant systems and functions. Our Partner Our client is one of - [How to Implement an EHR Change Management Program Using ITIL Practices and Survive to Tell About It](https://www.divurgent.com/knowledge-center/how-to-implement-an-ehr-change-management-program-using-itil-practices-and-survive-to-tell-about-it/) - by Quang Nguyen Recently, I was on an engagement where I was asked to develop an EHR change management program for a multi-hospital, multi-regional health system going through multiple acquisitions through an EHR instance that was stood up 15 years ago to support one facility. On top of that, there was no formalized change control - [Tips for a Smooth Health Information Technology (HIT) Hiring Process](https://www.divurgent.com/knowledge-center/tips-for-a-smooth-health-information-technology-hit-hiring-process/) - by Heather Graham, Activate! Recruiting Leader Did you know that Health Information Technology is one of the fastest growing careers in the country? With an increased demand for Health Information Technology jobs, you may also be surprised to know that the supply of HIT talent does not meet the growing demand. This is a serious - [Divurgent 12th Anniversary](https://www.divurgent.com/knowledge-center/divurgent-12th-anniversary/) - If you missed the countdown celebrating our 12 year anniversary… fear not! We’ve aggregated all the great things we love about Divurgent below… join us in relishing in the ways we love Divurgent: Twelve great years Eleven amazing benefits Ten: Named fastest growing firms, 10 total times Nine: Divurgent offers healthcare-specific services in 9 focused - [Divurgent Named to Modern Healthcare’s “Best Places to Work in Healthcare”](https://www.divurgent.com/knowledge-center/2015-modern-healthcare/) - For a third year, Divurgent is recognized as one of Modern Healthcare's Best Places to Work! - [Healthcare ERP Technology Talent Shortage](https://www.divurgent.com/knowledge-center/healthcare-erp-technology-talent-shortage/) - ...the demand to find talent with knowledge of specific ERP and experience within healthcare is becoming systemically more challenging. - [EHR, Patient Portal, and Technology Service Desk Support](https://www.divurgent.com/knowledge-center/ehr-patient-portal-and-technology-service-desk-support/) - Discover how our client leveraged Divurgent’s Managed Services for improved service desk response times, issue resolution rates, and user satisfaction scores. - [KLAS First Look: Divurgent M&A IT Services 2023](https://www.divurgent.com/knowledge-center/klas-first-look-divurgent-ma-it-services-2023/) - KLAS provides an objective look at Divurgent’s M&A HIT services through extensive interviews with past Divurgent clients. - [Why Device Readiness is Critical in an EHR Implementation](https://www.divurgent.com/knowledge-center/device-readiness-ehr-implementation/) - Why Device Readiness is critical in EHR implementation and why you should work with experienced professionals to save time and money. - [Integrating Project Portfolio and IT Operations Management at the Child Mind Institute (CMI)](https://www.divurgent.com/knowledge-center/integrating-project-portfolio-and-it-operations-management-at-the-child-mind-institute-cmi/) - CMI’s framework for project and IT operations significantly reduced project delays, increased stakeholder satisfaction, and contributed to better patient care. - [From the Last Go Live to the First Upgrade](https://www.divurgent.com/knowledge-center/from-the-last-go-live-to-the-first-upgrade/) - The most successful organizations have developed strategies around eight elements that drive upgrade success. - [The Vurge: Innovating Digital Identities with Maggie Rigaux, CGO at Credivera](https://www.divurgent.com/knowledge-center/the-vurge-innovating-digital-identities-with-maggie-rigaux-cgo-at-credivera/) - On this episode of The Vurge, Rebecca welcomes Maggie Rigaux, Chief Growth Officer at Credivera. Her story is a testament to adaptability and foresight, from crunching numbers to shaping the future of credential verification. Maggie isn't just about tech; she's a beacon for harnessing its power to put us in the driver's seat of our - [The Vurge: A Culture of Change with Alvin Haygan, Jr.](https://www.divurgent.com/knowledge-center/the-vurge-a-culture-of-change-with-alvin-haygan-jr/) - On this episode of The Vurge, Rebecca welcomes Alvin Haygan, Jr. to continue the conversation on organizational change management. Together they peel back the layers of fear and resistance that often shroud transitions in healthcare IT, revealing the human heart of innovation. Discover how Alvin navigates these delicate shifts, turning apprehension into active participation and - [The Vurge: Celebrating Women in Technology with Marissa Maldonado](https://www.divurgent.com/knowledge-center/the-vurge-celebrating-women-in-technology-with-marissa-maldonado/) - Embarking on a career pivot can feel like a leap into the unknown, but for Marissa, it was a leap that led to the birth of Proda Technology. The co-founder and CEO of Proda Technology joins us to recount the serendipitous moment she traded her legal aspirations for the tech world. Join us as we celebrate - [The Vurge: Advancing Healthcare with AI and Personalized Solutions (ft. Claus Torp Jensen)](https://www.divurgent.com/knowledge-center/the-vurge-advancing-healthcare-with-ai-and-personalized-solutions-ft-claus-torp-jensen/) - Imagine an environment where technology whispers timely advice, enabling care that’s as unique as our own fingerprints. On this episode of The Vurge, Rebecca sits down with Claus Torp Jensen. Claus is a passionate c-suite leader with two decades of transformation and technology experience. He is dedicated to building, leading, and inspiring diverse teams that propel - [The Vurge: Navigating Organizational Change in Healthcare](https://www.divurgent.com/knowledge-center/the-vurge-navigating-organizational-change-in-healthcare/) - On this episode of The Vurge, we welcome Debi Smith and Lily Farris to the show to unravel the tapestry of organizational change management (OCM). The duo tap into their rich experience in healthcare OCM to share how understanding the human side of transitions can lead to a successful transformation, especially when integrating intricate systems - [The Vurge: Chuck Podesta's Journey of Healthcare IT Leadership and Reinvention](https://www.divurgent.com/knowledge-center/the-vurge-chuck-podestas-journey-of-healthcare-it-leadership-and-reinvention/) - Venture with us into the heart of Renown Health's IT transformation, where CIO Chuck Podesta's financial savvy led to slashing IT overhead while safeguarding jobs and boosting staff morale. Discover the ingenious strategies that not only reduced spending from 7% to a lean 4%, but also enhanced operational efficiency and fostered employee engagement. Chuck's commitment - [The Vurge: Go-Live Leadership Lessons with Oliver Galicki](https://www.divurgent.com/knowledge-center/the-vurge-go-live-leadership-lessons-with-oliver-galicki/) - We talk with Oliver Galicki of Memorial Hermann Health System, who transformed a football injury into a thriving career in healthcare IT. Listen as Oliver reveals how the leadership skills he developed on the field are now essential in guiding Memorial Hermann's Epic implementation. He shares the importance of teamwork, communication, and maintaining focus as Memorial - [The Vurge: Lee Health CIO Rick Schooler on IT Governance, Collaboration, and Managing Change](https://www.divurgent.com/knowledge-center/the-vurge-lee-health-cio-rick-schooler-on-it-governance-collaboration-and-managing-change/) - In this episode, we're joined by Rick Schooler, the CIO of Florida-based Lee Health. Rick shares his journey from aspiring college athlete to healthcare IT leader, highlighting his extensive career in the industry. He discusses the significant transformations in healthcare IT, emphasizing the importance of governance and executive sponsorship for successful IT projects. Rick also - [Transforming Healthcare with AI: A Comprehensive Strategy for Governance, Culture, and Ethics](https://www.divurgent.com/knowledge-center/transforming-healthcare-with-ai-a-comprehensive-strategy-for-governance-culture-and-ethics/) - A recent HIMSS Webinar presented by Jeff Fuller and Carole Piovesan provided a deep dive into strategies for AI governance, culture, and ethics. - [Prioritizing Brain Health for Employees through Continuous Learning](https://www.divurgent.com/knowledge-center/prioritizing-brain-health-for-employees-through-continuous-learning/) - This article is part 1 of a series on Continuous Learning in Healthcare. To read Part 2, "Proven Strategies for Boosting Learner Engagement: LMS, Analytics, and More," click here. Employee wellness is increasingly a focus of employees and employers alike. One recent global survey found that 87% of organizations have a well-being initiative, an increase - [Proven Strategies for Boosting Learner Engagement: LMS, Analytics, and More](https://www.divurgent.com/knowledge-center/proven-strategies-for-boosting-learner-engagement-lms-analytics-and-more/) - By tracking engagement, we can identify areas where learners may need additional support, tailor educational content to meet their needs, and foster a culture of continuous improvement. - [Achieving Digital Maturity With Divurgent’s Assessment Guidance](https://www.divurgent.com/knowledge-center/achieving-digital-maturity-with-divurgents-assessment-guidance/) - Divurgent client reaches highest Level of Digital Maturity With Divurgent’s Assessment Guidance - [Assessing Digital Capacity with Tools and Benchmarks](https://www.divurgent.com/knowledge-center/assessing-digital-capacity-with-tools-and-benchmarks/) - Learn ways to use recognized industry tools like HIMSS' DHI and EMRAM to help you successfully explore your organization’s digital capacity and maturity. - [Happy Birthday, Divurgent – A Look at Past, Present, and Future](https://www.divurgent.com/knowledge-center/divurgent-turns-15-a-look-at-past-present-and-future/) - This August, we’re celebrating another year! With 65% of companies unable to continue past 10 years of business, we hold tremendous gratitude towards our clients, partnerships, and team members for being vital parts in our continued success within the industry. We’re thrilled to still be here partnering with our clients each and every day, providing - [Celebrating Nearly 15 Years at Divurgent – Shane Danaher, Former COO, Leaves a Legacy of Leadership](https://www.divurgent.com/knowledge-center/celebrating-nearly-15-years-at-divurgent-shane-danaher-former-coo-leaves-a-legacy-of-leadership/) - After fourteen and a half years at Divurgent, COO Shane Danaher has started a new journey as COO of a clinically backed corporate leadership development firm. - [How AI-enabled Medical Video Recordings Will Impact Physician and Patient Experience](https://www.divurgent.com/knowledge-center/how-ai-enabled-medical-video-recordings-will-impact-physician-and-patient-experience/) - Description In this episode of the Vurge, we’ll talk with Ian Strug, co-founder and Chief Customer Officer at Virgo, a healthcare technology company developing automation and AI tools for endoscopy. Join Ian and Steve as they talk about all things AI and healthcare technology, exploring how AI-enabled medical video recordings will impact physician and patient - [Reduce Cost with Robotic Process Automation](https://www.divurgent.com/knowledge-center/reduce-cost-with-robotic-process-automation/) - Description In this episode of the Vurge, we meet with Brendan Downing, co-founder and CEO of Janus, a healthcare technology company focused on automating healthcare revenue cycle processes through Robotic Process Automation. Join us as we discuss what RPA is and how industries inside, and outside, of healthcare are using it to reduce administrative costs. - [Reducing Clinical Variation](https://www.divurgent.com/knowledge-center/reducing-clinical-variation/) - Description In this episode of the Vurge, we meet with Steve Waye, the founder, and COO of Agathos, a transparency platform designed specifically for physicians. Agathos integrates clinical claims and economic data to generate simple, actionable, and user-adaptive insights for physicians to help reduce clinical variation. Learn more about Agathos. Download Transcript - [COVID-19 Insights from the CXO Office](https://www.divurgent.com/knowledge-center/covid-19-insights-from-the-cxo-office/) - Description On today's episode, we're going to talk about how top leadership in healthcare is responding to the COVID-19 pandemic with our guest, Bert Reese, the former CIO of Sentara Healthcare, an integrated health system in Virginia and North Carolina. Bert oversaw the implementation of Sentara's enterprise health record, Epic, achieved HIMSS analytics stage seven, - [Digital Health Trends in the COVID-19 Era](https://www.divurgent.com/knowledge-center/digital-health-trends-in-the-covid-19-era/) - Description In this episode, we're joined by Luke Bonney, the CEO, and co-founder of Redox to talk about digital health trends and how those trends have shifted given the COVID-19 pandemic. Redox is a platform that connects digital health applications to over 700 organizations. Learn more about Redox, here. Download Transcript - [Creating a Problem-Oriented vs. a Task-Oriented Organization](https://www.divurgent.com/knowledge-center/creating-a-problem-oriented-vs-a-task-oriented-organization/) - Description In this episode we sit down with Eduard DeVries, Vice President of IT Business Consultancy at SSM Health, to talk about an important challenge that leaders face creating a customer centric and productive culture. We'll dig into some of the key considerations when shifting from a task-oriented to a problem-solving oriented mindset, exploring how - [Rethinking Data Collection: The Power of Digital Empathy](https://www.divurgent.com/knowledge-center/rethinking-data-collection-the-power-of-digital-empathy/) - Description In this episode of The Vurge, we're joined by Eric Gombrich, CEO of Tickit Health, to discuss the history of customer-reported data and some of the challenges that organizations face when using traditional data collection tools. Join Steve and Eric as they discuss the concept of digital empathy and why it's important in the - [AI Tools for Affordable, Accessible, and Effective Healthcare](https://www.divurgent.com/knowledge-center/ai-tools-for-affordable-accessible-and-effective-healthcare/) - Description In this episode of The Vurge, we sit down with Dr. Alex Baqui, co-founder and CEO of Valhalla Healthcare, to talk about how Allevia not only leverages intake forms to collect information but takes it a step further and uses that information in combination with AI in EHR data to improve care delivery. Valhalla is - [Discussing IT Culture with Adam Tallinger](https://www.divurgent.com/knowledge-center/discussing-it-culture-with-adam-tallinger/) - Adam Tallinger, VP Provider Solutions sits down with Dr. Mark Weisman to share some thoughts on IT culture on CMIO Podcast. Discussing IT Culture with Adam Tallinger IT culture is a unique beast, especially in healthcare where there is such a focus on safety. "Go slow and say no" seems to be a common mantra - [The Integration of Music Therapy in Biotechnology](https://www.divurgent.com/knowledge-center/the-integration-of-music-therapy-in-biotechnology/) - Description In this episode of The Vurge, we're joined by Hope Young, the founder, and CEO of Biomedical Music Solutions, or BMS. BMS uses the power of artificial intelligence to advance the capabilities and global reach of music-assisted rehabilitation. BMS recently was awarded the Tech and Innovation Award from the Austin Chamber of Commerce, and - [Using AI to Identify and Correct Issues with Claims](https://www.divurgent.com/knowledge-center/using-ai-to-identify-and-correct-issues-with-claims/) - On this episode of The Vurge, we're joined by Nate Pluke, founder and Head of Products at Switch RCM, a healthcare revenue cycle management company focused on using artificial intelligence to improve outcomes, to discuss how organizations are using artificial intelligence to identify issues with claims. Learn more about Switch RCM. Download Transcript - [E12: The Promise of the FDA Real-World Evidence Program](https://www.divurgent.com/knowledge-center/e12-the-promise-of-the-fda-real-world-evidence-program/) - On this episode of The Vurge, we talk about the intersection of healthcare technology and research, specifically, digging into the topic of real-world evidence. We're joined by Dr. Shaun Grannis and Chris Federick from the Regenstrief Institute. Dr. Grannis is an internationally respected expert in public health informatics and is a fellow of the American - [The Vurge presents Women in Technology](https://www.divurgent.com/knowledge-center/the-vurge-presents-women-in-technology/) - In our next episode of The Vurge, we hand the mic over to Emily Carlson, Vice President of Technology at Divurgent, to kick off a very special segment on women in technology. Emily has led clients through a variety of projects, ranging from enterprise architecture and security initiatives to the deployment of Tobias, Divurgent's first - [We’re Ready…Are You? 2016, Here We Come!](https://www.divurgent.com/knowledge-center/blog-2016-focuses/) - Constantly working with our clients, partners, and Advisory Board to understand and anticipate market demands, we’ve aligned our services... - [Rebecca Woods Joins Divurgent's Client Services Team](https://www.divurgent.com/knowledge-center/rebecca-woods-joins-divurgent-as-senior-vice-president/) - Divurgent announces that Todd Mingo and Rebecca Woods have joined as Senior Vice Presidents within the Client Services Team. - [Divurgent Welcomes Steve Aspling as Vice President of Client Service](https://www.divurgent.com/knowledge-center/divurgent-welcomes-steve-aspling-as-vice-president-of-client-service/) - Virginia Beach, VA, August 20, 2024 - Divurgent, a leading healthcare IT consulting company, is proud to announce the appointment of Steve Aspling as Vice President of Client Service. Mr. Aspling brings a wealth of experience and a proven track record of success in client relationship management and service delivery. In his new role, Aspling - [Divurgent Bolsters Client Service Team with Hiring of Dean Boyd as Vice President](https://www.divurgent.com/knowledge-center/divurgent-bolsters-client-service-team-with-hiring-of-dean-boyd-as-vice-president/) - Virginia Beach, VA, August 14, 2024 - Divurgent, a leading healthcare IT consulting firm, today announced the appointment of Dean Boyd as Vice President of Client Services. Boyd brings a wealth of experience in healthcare IT to Divurgent, where he will oversee client satisfaction, relationship management, and the overall client experience. “I am thrilled to - [12 Ways to Engage Your Stakeholders and Ensure Adoption for Your Next Digital Health Transformation](https://www.divurgent.com/knowledge-center/12-ways-to-engage-your-stakeholders-and-ensure-adoption-for-your-next-digital-health-transformation/) - Twelve tips for creatively engaging stakeholders in digital health projects, even on a minimal budget. - [Crafting a Better Change Management Experience Through Stakeholder Engagement](https://www.divurgent.com/knowledge-center/crafting-a-better-change-management-experience-through-stakeholder-engagement/) - Divurgent looks at ways to tailor your change management strategy to engage stakeholders and ensure a smooth transition. - [GenAI’s Role in Disability Empowerment – and How Healthcare Shows the Way](https://www.divurgent.com/knowledge-center/genais-role-in-disability-empowerment-and-how-healthcare-shows-the-way/) - Those responsible for developing solutions for the disabled workforce can draw valuable lessons from the healthcare sector’s approach to AI. - [Happy Culture, Happy M&A: Strategies for a Successful Cultural Merge](https://www.divurgent.com/knowledge-center/happy-culture-happy-ma-strategies-for-a-successful-cultural-merge/) - How merger and acquisition (M&A) success in healthcare can be found through evaluating culture, creating a cultural framework, and preparing your employees. - [Leveraging Corporate Culture as a Recruiting Tool](https://www.divurgent.com/knowledge-center/leveraging-corporate-culture-as-a-recruiting-tool/) - In today’s competitive job market, it’s critical for organizations to differentiate themselves from competitors in order to attract and retain top talent. While compensation and benefits are important to candidates, it has become more important than ever in the current job market to demonstrate a strong company culture. Leveraging corporate culture can be used as - [Why Healthcare Needs Organizational Change Management](https://www.divurgent.com/knowledge-center/why-healthcare-needs-organizational-change-management/) - Organizational Change Management vastly improves change success rates – here’s how healthcare organizations can benefit and the steps it takes to get there. - [Key Opportunities for Healthcare Cost Savings](https://www.divurgent.com/knowledge-center/key-opportunities-for-healthcare-cost-savings/) - Investing in the right technology and in key areas of opportunity can greatly assist in realizing healthcare cost savings. - [Cybersecurity in Healthcare: Why Response and Recovery Matter](https://www.divurgent.com/knowledge-center/cybersecurity-in-healthcare-why-response-and-recovery-matter/) - Discover how to build response and recovery capability to ward off healthcare-focused cybersecurity challenges. - [The Power of RPA in Reducing Burnout in Healthcare](https://www.divurgent.com/knowledge-center/the-power-of-rpa-in-reducing-burnout-in-healthcare/) - Implementing robotic process automation (RPA) into a healthcare setting can combat burnout, improve operational efficiency, and increase time spent with patients. - [Orchestrating Effective Health Data and Analytic Strategies](https://www.divurgent.com/knowledge-center/orchestrating-effective-health-data-and-analytic-strategies/) - Gain valuable health data insights by adopting an effective analytics strategy. - [The Challenges with Shifting to a Value-Based Care Model](https://www.divurgent.com/knowledge-center/the-challenges-with-shifting-to-a-value-based-care-model/) - Divurgent explores how to overcome the biggest challenges healthcare providers, payers, and patients may face when shifting to a value-based care model. - [How to Strengthen Your Cybersecurity Posture in Healthcare](https://www.divurgent.com/knowledge-center/how-to-strengthen-your-cybersecurity-posture-in-healthcare/) - Learn to detect and be protected against cybersecurity threats with these cybersecurity posture practices for healthcare organizations. - [How Healthcare is Going Google](https://www.divurgent.com/knowledge-center/how-healthcare-is-going-google/) - Healthcare systems are working with Google to improve care delivery and outcomes. - [Navigating AI Adoption: Insights from UNC Health's Chief Analytics Officer](https://www.divurgent.com/knowledge-center/navigating-ai-adoption-insights-from-unc-healths-chief-analytics-officer/) - Divurgent's VP, Analytics Jeff Fuller speaks with UNC Health's CAO Rachini Moosavi about AI adoption, challenges, and beyond. - [The Hidden Benefits of Staff Augmentation in Healthcare](https://www.divurgent.com/knowledge-center/the-hidden-benefits-of-staff-augmentation-in-healthcare/) - Staff augmentation, along with finding skilled talent, has several hidden benefits: cost savings, flexibility, growth, knowledge transfer, and reduced burnout. - [Healthcare Leaders' Approach to AI and a Successful Adoption](https://www.divurgent.com/knowledge-center/healthcare-leaders-approach-to-ai-and-a-successful-adoption/) - See how healthcare executives are approaching AI adoption, from upskilling employees to establishing AI governance, preparing for the future of AI in healthcare. - [8 Ideas for Celebrating Pride Month in the Workplace](https://www.divurgent.com/knowledge-center/8-ideas-for-celebrating-pride-month-in-the-workplace/) - Discover 8 ideas for celebrating Pride: 1. Pride Attire 2. Digital Pride Themes 3. Pride Social Posts 4. LGBTQ+ in Book Club 5. Trivia 6. March 7. Give 8. Shop - [How Leaders and Team Members Can Prioritize Mental Health](https://www.divurgent.com/knowledge-center/how-leaders-and-team-members-can-prioritize-mental-health/) - To prioritize the mental health of team members, organizations and their leaders must create a culture that intentionally advocates for, addresses, and supports mental health. Leaders everywhere are recognizing that not only is prioritizing the mental health of their team members a moral imperative, but it’s essential in retaining their greatest resources and key to - [For 11th Year, Divurgent Named One of the "Best Places to Work in Healthcare"](https://www.divurgent.com/knowledge-center/for-11th-year-divurgent-named-one-of-the-best-places-to-work-in-healthcare/) - Divurgent recognized as one of the "Best Places to Work in Healthcare" by Modern Healthcare - for the 11th time. - [Divurgent Client Consolidates Over 120 EHR and IS Applications After Hospital Acquisition](https://www.divurgent.com/knowledge-center/divurgent-consolidates-over-120-ehr-and-is-applications-after-hospital-acquisition/) - See how Divurgent increased a healthcare client's post-acquisition revenue by 110% with a full-scale consolidation of over 100 EHR and IS support applications. - [Cybersecurity](https://www.divurgent.com/knowledge-center/success-story-cybersecurity/) - We were engaged to review, research, and collaboratively implement a customized Security Transformation Program to establish governance and foundation. - [Physician Efficiency](https://www.divurgent.com/knowledge-center/success-story-physician-efficiency/) - Divurgent was engaged to improve physician efficiency for the approximately 1000 physicians on staff. - [Robotic Process Automation of Payroll](https://www.divurgent.com/knowledge-center/success-story-robotic-process-automation-of-payroll/) - The Challenge Our client, an independent group of physicians and advanced practice providers, engaged Divurgent to assist with pre-implementation planning for new ERP and CRM systems. As part of the engagement, we identified significant manual work required to process payroll. Additionally, our client felt there was an opportunity to improve structure and safeguards to protect - [Epic Tapestry Operational Readiness](https://www.divurgent.com/knowledge-center/success-story-epic-tapestry-operational-readiness/) - About the Case Cook Children’s Health Plan engaged Divurgent to navigate the complex operational changes associated with the implementation of Epic Tapestry, the industry-leading insurance operations support software, and Healthy Planet, Epic’s population health management module. To meet the challenge, the Divurgent Advisory Team bridged the gap between technology and operations by leading and managing - [Workflow-based EHR Training](https://www.divurgent.com/knowledge-center/success-story-hybrid-workflow-based-ehr-training/) - About the Case Our client, Baptist Health, the largest health system in Northeast Florida and Southeast Georgia, in 2019 partnered with Divurgent to deploy virtual training as an alternative to in-classroom training to both improve end user experience and reduce training costs. Baptist accelerated this effort and expanded the users included with the onset of - [Concierge Scheduling of Physician EHR Personalization](https://www.divurgent.com/knowledge-center/success-story-concierge-scheduling-of-physician-ehr-personalization/) - By automating EHR personalization, Divurgent dramatically reduced costs and increased participation for its client. - [How Divurgent Supported MultiCare to Meaningfully Move the Needle on Their Epic Adoption](https://www.divurgent.com/knowledge-center/proof-in-the-numbers-how-divurgent-supported-multicare-to-meaningfully-move-the-needle-on-their-epic-adoption/) - As with any big change, there’s anxiety across nearly every stakeholder and every end user – was the training enough, will the system work like the departments need it to, will patients feel the impact of this technology change at the bedside. With anxiety high and stakes even higher, our team understands that to get - [On-Demand Staffing](https://www.divurgent.com/knowledge-center/success-story-on-demand-staffing/) - The Challenge Our client saw insurmountable increases in COVID cases at the end of 2021, like much of the country did. The virus impact on our clients' patients and employee population was significant, and they were faced with staff shortages amid patient influxes. To fill the gap in their Emergency Department and Inpatient Registration Teams, - [5 EHR Go-Live Tips for a Successful Implementation ](https://www.divurgent.com/knowledge-center/5-ehr-go-live-tips-for-a-successful-implementation/) - An EHR go-live event is a milestone for any healthcare organization. These tips can help guide you towards a successful go-live. - [Choosing an Activation Partner](https://www.divurgent.com/knowledge-center/choosing-an-activation-partner/) - Divurgent shares the key factors that you should look for from your activation and go-live support partner and what you should expect from a high performing partner. - [Digital Acceleration in Healthcare: Guiding Speed and Direction for Digital Health](https://www.divurgent.com/knowledge-center/digital-acceleration-in-healthcare-guiding-speed-and-direction-for-digital-health/) - Learn how to design and accelerate digital healthcare experiences that are seamlessly integrated and leave your healthcare consumers happy. - [Total Experience Strategies for Improving Burnout and Patient Care](https://www.divurgent.com/knowledge-center/total-experience-strategies-for-improving-healthcare-experiences-2/) - Elevate patient care and alleviate burnout in healthcare by incorporating total experience strategies and involving clinicians in decision and innovation processes. - [Elevating Healthcare with a Managed Services Provider](https://www.divurgent.com/knowledge-center/elevating-healthcare-with-a-managed-services-provider/) - Discover how a healthcare IT managed services provider (MSP) can alleviate your hospital's tech concerns and elevate your quality of patient care. - [Divurgent Announces Formal Expansion into the Canadian Healthcare Market](https://www.divurgent.com/knowledge-center/divurgent-announces-formal-expansion-into-the-canadian-healthcare-market/) - Virginia Beach, VA; March 7, 2024 - Divurgent, a leading healthcare IT professional and consulting services firm, proudly announces its formal Canadian expansion, marking a significant milestone in the company's international growth strategy. Mike Nash, Senior Vice President, Canada Operations, will lead Divurgent's Canadian operations. “Mike's extensive tenure working with the Canadian healthcare market makes - [How Leaders Can Support Women in Healthcare IT](https://www.divurgent.com/knowledge-center/how-leaders-can-support-women-in-healthcare-it/) - Clear actions and steps current leaders can take to uplift women in the industry and bring more women to the leadership table. - [Improving User Experience with Epic’s Hyperdrive Migration](https://www.divurgent.com/knowledge-center/improving-user-experience-with-epics-hyperdrive-migration/) - Migrating to Epic’s Hyperdrive? Learn how to streamline EHR workflows and improve user experience! - [What to Know in Preparation for Your Epic Hyperdrive Migration](https://www.divurgent.com/knowledge-center/what-to-know-in-preparation-for-your-epic-hyperdrive-migration/) - Migrating to Epic’s Hyperdrive? Here’s what you should know - adoption timeline, end user device assessment, 3rd party readiness, and organizational change. - [6 Tips for Becoming a Great Mentor](https://www.divurgent.com/knowledge-center/6-tips-for-becoming-a-great-mentor/) - Be the best mentor you can be by practicing these 6 simple tips. - [The Value of Project Portfolio Management in Healthcare](https://www.divurgent.com/knowledge-center/the-value-of-project-portfolio-management-in-healthcare/) - Discover why PPM is an incredibly valuable management process that enables organizations to perform at their highest potential. - [Closing the SDOH Gap with AI, ML, and Data Analysis](https://www.divurgent.com/knowledge-center/closing-the-sdoh-gap-with-ai-ml-and-data-analysis/) - Read how incorporating AI & ML technologies as part of a data analysis strategy can better patient needs, care management, and coordination of SDOH resources. - [Squashing the Digital Transformation Buzzword](https://www.divurgent.com/knowledge-center/squashing-the-digital-transformation-buzzword/) - Organizations are planning their “digital transformation,” but what does that mean? Learn what to consider when creating a definition that works for you. - [Long-Term Cost Saving Opportunities in Healthcare](https://www.divurgent.com/knowledge-center/long-term-cost-saving-opportunities-in-healthcare/) - By identifying and pursuing these sustainable cost saving opportunities, health systems can still provide high-quality care and experiences for their patients. - [Top Priorities for Healthcare CIOs Entering New Organizations](https://www.divurgent.com/knowledge-center/top-priorities-for-healthcare-cios-entering-new-organizations/) - By focusing on these top priorities, healthcare CIOs can ensure they're making the most significant impacts within their department. - [How to Address Operational Debt in Healthcare](https://www.divurgent.com/knowledge-center/how-to-address-operational-debt-in-healthcare/) - How healthcare organizations can take a holistic approach to addressing operational debt that considers technical and non-technical factors. - [Divurgent Partners with HIMSS as a Preferred Digital Health Technology Partner](https://www.divurgent.com/knowledge-center/divurgent-partners-with-himss-as-a-preferred-digital-health-technology-partner/) - Divurgent - a team experienced in delivering DHI and EMRAM - recently partnered with global health advocate Health Information and Management Systems Society. - [Cost Saving Strategies for Hospitals and Health Systems: A Look at Short and Long-Term IT Opportunities](https://www.divurgent.com/knowledge-center/cost-saving-strategies-for-hospitals-and-health-systems/) - Learn how to take control of your health system’s cost savings by adopting these short and long-term IT opportunities. - [From Crisis to Innovation: Unlocking the Path to True Digital Transformation](https://www.divurgent.com/knowledge-center/from-crisis-to-innovation-unlocking-the-path-to-true-digital-transformation/) - In a panel moderated by CHIME, healthcare leaders share their areas of focus and dive into thetop trends affecting their organizations. - [Achieving Health Equity Through Digital Health](https://www.divurgent.com/knowledge-center/achieving-health-equity-through-digital-health/) - Divurgent delves into how healthcare organizations can use digital health technologies to achieve health equity and how it can transform the healthcare landscape. - [AI, Analytics, and Burnout: CHIME 2023 Fall Forum Insights](https://www.divurgent.com/knowledge-center/ai-analytics-and-burnout-chime-2023-fall-forum-insights/) - Explore insights from the CHIME 2023 Fall Forum. Uncover top takeaways on AI, analytics, and solutions for clinician burnout. - [The Top 5 M&A IT Challenges and How to Overcome Them](https://www.divurgent.com/knowledge-center/the-top-5-ma-it-challenges-and-how-to-overcome-them/) - How healthcare organizations are overcoming these top M&A challenges: culture, integrations, communication, change resistance, and programmatic governance. - [Divurgent Named Among the Best Places to Work in Healthcare for 10th Year](https://www.divurgent.com/knowledge-center/divurgent-named-among-the-best-places-to-work-in-healthcare-for-10th-year/) - Divurgent recognized as one of the "Best Places to Work in Healthcare" by Modern Healthcare, ranking 22nd in the supplier category. - [Divurgent Working with Zendesk to Provide Customer-centric Managed Services](https://www.divurgent.com/knowledge-center/divurgent-working-with-zendesk-to-provide-customer-centric-managed-services/) - Deep Integration Allows for Powerful Service Desk Capabilities January 27, 2022, Virginia Beach, VA – Divurgent announced today that they have officially joined Zendesk’s partner network and are collaborating to deliver world-class service desk solutions to Divurgent’s Managed Service customers. The partnership’s focus will be on the integration of Divurgent’s customers and end-user-centric ticketing experience - [Divurgent Promotes Katherine Isaza to Vice President of Client Service](https://www.divurgent.com/knowledge-center/divurgent-promotes-katherine-isaza-to-vice-president-of-client-services/) - Divurgent, a nationally recognized healthcare IT consulting company, announces the promotion of Katherine Isaza to Vice President of Client Service. - [Kristal Wittmann Joins Divurgent as Director of Digital Health](https://www.divurgent.com/knowledge-center/kristal-wittmann-joins-divurgent-as-director-of-digital-health/) - Kristal Wittmann joins Divurgent as Director of Digital Health, where she'll grow Digital offerings and guide clients through Digital acceleration with strategic, tailored plans. - [Divurgent Promotes Brittany Williams to Vice President of Marketing and Communications](https://www.divurgent.com/knowledge-center/divurgent-promotes-brittany-williams-to-vice-president-of-marketing-and-communications/) - VIRGINIA BEACH, Va. - Divurgent, a nationally recognized healthcare IT consulting company, announces the promotion of Brittany Williams to Vice President of Marketing and Communications. In this new role, Williams will lead the Marketing and Communications team as well as lead strategic marketing efforts to ensure a consistent brand experience across internal, external, and customer - [Debbie Rieger Joins Divurgent as Payer Principal](https://www.divurgent.com/knowledge-center/debbie-rieger-joins-divurgent-as-payer-principal/) - May 26, 2022; Virginia Beach, VA - Divurgent, a nationally recognized healthcare IT consulting company, announces the hire of Debbie Rieger as Payer Principal. In her role, Rieger will lead the solutions for payer and provider interactions and assist with the development of new services. “Divurgent has a strong collaborative and flexible culture, posing it - [Divurgent Announces Bismoy Beura as Vice President of Client Services](https://www.divurgent.com/knowledge-center/divurgent-announces-bismoy-beura-as-vice-president-of-client-services/) - Divurgent announces the hire of Bismoy Beura as VP of Client Services, where he will focus on the payer and provider space for new business development. - [Divurgent Recognized as One of Healthcare’s ‘Best Places to Work’ in 2022](https://www.divurgent.com/knowledge-center/divurgent-recognized-as-one-of-healthcares-best-places-to-work-in-2022/) - Divurgent has been recognized by Modern Healthcare as one of 2022's "Best Places to Work" in healthcare. - [Innovation Amidst the Crisis: Part 4 – Resource Allocation and Access](https://www.divurgent.com/knowledge-center/opioid-crisis-resource-allocation-access/) - In this article, we will explore the allocation of resources and access to care and the role that technology can play. - [Real Benefits of Virtualized Training Through eLearning](https://www.divurgent.com/knowledge-center/real-benefits-of-virtualized-training-through-elearning/) - by Quang Nguyen, Senior Manager The COVID-19 global pandemic, combined with the continuing shift in healthcare to “do more with what you have,” has permanently changed the way hospital systems operate. The rapid emergence of virtualized operations has created a chain reaction that impacts the delivery and support of healthcare. This has been particularly evident - [Building a Business Case for Physician and Clinician Burnout Programs](https://www.divurgent.com/knowledge-center/building-a-business-case-for-physician-and-clinician-burnout-programs/) - By Steve Weichhand, Vice President, Growth and Customer Experience, and Prerna Bhardwaj, Senior Manager, Consulting Services A Review of Physician and Clinician Burnout More than one-half of physicians and one-third of nurses experience the symptoms of burnout. Problems caused by burnout extend beyond the direct challenges to the impacted individual — the quality of care - [Cybersecurity Organizational Structure & Governance](https://www.divurgent.com/knowledge-center/cybersecurity-structure-governance/) - In this paper, we will examine two popular frameworks and how they can be leveraged to optimize an information security organizational and governance structure. - [Divurgent and Gevity Announce Strategic Business Alliance](https://www.divurgent.com/knowledge-center/divurgent-and-gevity-announce-strategic-business-alliance/) - USA and Canadian Healthcare Organizations to be Biggest Beneficiaries of Combined Healthcare Information Systems Expertise (Virginia Beach, VA, and Vancouver, B.C., January 8, 2019) – Today, Divurgent and Gevity, two leading healthcare IT consulting firms, announced that they have formalized a strategic business alliance to mutually benefit their clients by expanding their services across the United States and Canada. - [Divurgent Introduces Data & Analytics Approach to Solving Physician Burnout](https://www.divurgent.com/knowledge-center/divurgent-introduces-data-analytics-approach-to-solving-physician-burnout/) - March 19, 2019, Virginia Beach, VA – Divurgent, a nationally recognized healthcare IT consulting company, announced today that the company has launched and successfully delivered a software-driven solution to support the industry’s focus on addressing provider burnout, a costly challenge many healthcare organizations are facing. Physician burnout is a substantial industry trend that is directly associated with the optimization, or lack thereof, of - [Divurgent Launches Growth and Customer Experience Program](https://www.divurgent.com/knowledge-center/divurgent-launches-growth-and-customer-experience-program/) - Steve Weichhand to lead the new arm of Divurgent, focused on solution and market expansion and customer satisfaction. October 29, 2019, Virginia Beach, VA – Divurgent, an internationally recognized healthcare IT consulting company, announced today that they have developed and launched a new internal department focused on identifying and expanding into new markets, nurturing client - [Operational EHR Success](https://www.divurgent.com/knowledge-center/operational-ehr-success/) - Operational Engagement and Ownership in an EHR Implementation An EHR implementation is often the largest and most transformative project undertaken by a healthcare organization. The implementation program is a conglomerate of projects involving technology infrastructure, software applications (EHR and many 3rd party applications), and people. The vendors have great recommendations, success examples, and methodologies surrounding - [Divurgent Welcomes Colleen Watson as Vice President, Sales Management and Operations](https://www.divurgent.com/knowledge-center/divurgent-welcomes-colleen-watson-as-vice-president-sales-management-and-operations/) - Virginia Beach, VA.; August 16, 2023 - Divurgent is pleased to announce that Colleen Watson has joined the Team as Vice President, Sales Management and Operations. In this role, Watson will oversee the sales team, ensuring they are equipped with the tools, strategies, and support to achieve revenue targets and exceed client expectations. Her dedication - [Jeff Fuller Joins Divurgent as Vice President, Analytics Delivery](https://www.divurgent.com/knowledge-center/jeff-fuller-joins-divurgent-as-vice-president-analytics-delivery/) - Virginia Beach, VA.; July 27, 2023 - Divurgent announces that Jeff Fuller has joined the organization as Vice President, Analytics Delivery. In this role, Fuller will tap into his experience in producing tangible ROI in data and analytics maturity and strategy to find ways to establish reliability, reusability, innovation, and self-service enablement to maximize the - [Divurgent Announces Chris Alberto as Vice President, Client Service](https://www.divurgent.com/knowledge-center/divurgent-announces-chris-alberto-as-vice-president-client-services/) - Virginia Beach, VA.; August 3, 2023 - Chris Alberto has joined Divurgent as Vice President, Client Service. In this role, Alberto will focus on expanding the Divurgent brand, fostering relationships with existing and future clients, and will ensure client experiences exceed expectations while aligning them with the right solutions. “I’m blessed to be working with - [The Anatomy, Physiology, and Psychology of Healthcare Cyberattacks](https://www.divurgent.com/knowledge-center/healthcare-cyberattacks-anatomy/) - This latest whitepaper in our cybersecurity series details the structure of some of the more prevalent attack methods encountered in healthcare. - [Why the Dark Web Matters to Healthcare Cybersecurity](https://www.divurgent.com/knowledge-center/dark-web-healthcare-cybersecurity/) - In this latest whitepaper in our cybersecurity series, we explore the Dark Web and present some methods for securing your information... - [Held for Ransom: Protecting Yourself Against Growing Cyber Extortion Threats](https://www.divurgent.com/knowledge-center/cybersecurity-cyber-extortion-risks/) - In this latest whitepaper in our continuing cybersecurity series, we look at cyber extortion—how it happens, where the vulnerabilities lie... - [Mitigating Cybersecurity Risk: Is Cyber Insurance the Answer?](https://www.divurgent.com/knowledge-center/cybersecurity-risk-cyber-insurance/) - But what about insurance against attacks? Do healthcare organizations need cyber insurance? If so, what kind of coverage should they choose? - [Preparing Your Cybersecurity Breach Response](https://www.divurgent.com/knowledge-center/preparing-cybersecurity-breach-response/) - In this whitepaper, we focus on ways to help ensure your organization has a well-developed plan to respond quickly and effectively to a cybersecurity breach.. - [Part One: Innovation Amidst the Crisis](https://www.divurgent.com/knowledge-center/innovation-opioid/) - In this article, we propose a strategic framework for evaluating and pursuing technical solutions. - [Divurgent Announces a Product Release for Concierge Scheduling Services](https://www.divurgent.com/knowledge-center/divurgent-announces-a-product-release-for-concierge-scheduling-services/) - Streamline scheduling, reduce resource burden, and fast-track end-user system adoption – Divurgent takes the guesswork out of large-scale scheduling. September 14, 2021 - Virginia Beach, VA – Divurgent, an international IT consulting company, announced today that they have released a Concierge Scheduling Application product that can be leveraged by health systems to improve physician - [Divurgent Announces Hannah Ellerbee as Implementation Principal](https://www.divurgent.com/knowledge-center/divurgent-announces-hannah-ellerbee-as-implementation-principal/) - As Implementation Principal, Hannah Ellerbee will lead Divurgent's “Activate” Center of Excellence service offering. - [Divurgent’s Newly Appointed CCO Hannah Ellerbee to Lead Redesigned Client Service Team](https://www.divurgent.com/knowledge-center/divurgents-newly-appointed-cco-hannah-ellerbee-to-lead-redesigned-client-service-team/) - Virginia Beach, VA.; January 19, 2023 - The nationally recognized healthcare IT consulting firm, Divurgent, is proud to announce that Hannah Ellerbee, former Implementation Principal, has been newly appointed as Chief Customer Officer (CCO). As CCO, Ellerbee will work closely with clients and partners to identify new services in response to real needs within the - [Divurgent Announces Refocused Mission, Vision, and Advisory Services](https://www.divurgent.com/knowledge-center/divurgent-announces-refocused-mission-vision-and-advisory-services/) - Divurgent has refocused their mission and vision and are premiering their renewed advisory services. - [Divurgent Ranks 8th for Modern Healthcare’s 2022 Best Places to Work in Healthcare](https://www.divurgent.com/knowledge-center/divurgent-ranks-8th-for-modern-healthcares-2022-best-places-to-work-in-healthcare/) - Modern Healthcare Magazine announced Divurgent has ranked 8th for 2022’s Best Place to Work in Healthcare – ranking for a ninth year. - [3 Takeaways from the HIMSS 2023 Global Health Conference](https://www.divurgent.com/knowledge-center/3-takeaways-from-the-himss-2023-global-health-conference/) - Our top takeaways from the HIMSS 2023 Global Conference – health equity through interoperability, AI in healthcare, and securing the sharing of clinical data. - [Our Top 4 ViVE 2023 Conference Takeaways](https://www.divurgent.com/knowledge-center/our-top-4-vive-2023-conference-takeaways/) - Our top takeaways from the ViVE 2023 Conference - cost savings, staff shortages, techquity, and home care and remote patient monitoring. - [Top 5 Influential Women in Tech History and the
Trailblazers of Today](https://www.divurgent.com/knowledge-center/top-5-influential-women-in-tech-history-and-thetrailblazers-of-today/) - In 2020, statistics showed that 25% of tech jobs were held by women. The reasons for this underrepresentation of women in the tech industry can span anywhere from lack of mentors, workplace gender bias, unequal growth opportunities, and lack of female role models. Yet, despite women's challenges in the industry, there's an undeniable presence of - [Divurgent’s Liz Keller Promoted to Vice President, Client Services](https://www.divurgent.com/knowledge-center/liz-keller-vice-president/) - As a tenured Divurgent team member, Keller continues to expand Divurgent’s strategic healthcare IT projects and build on the firm’s reputation... - [Divurgent in Forbes: Healthcare Leaders on Prioritizing Digital Health Investments](https://www.divurgent.com/knowledge-center/divurgent-in-forbes-prioritizing-digital-health-investments/) - In a recent article for Forbes, key leaders from Divurgent, Steward Health, CommonSpirit, and Geisinger speak about the pressures facing the healthcare industry and the creative ways that innovative leaders are responding. - [Divurgent Announces Jessica Hadley as Associate Vice President of Client Engagement](https://www.divurgent.com/knowledge-center/divurgent-announces-jessica-hadley-as-associate-vice-president-of-client-engagement/) - Divurgent Announces Jessica Hadley as Associate Vice President of Client Engagement - [Joe Grinstead Joins Divurgent as Principal, Information Technology](https://www.divurgent.com/knowledge-center/joe-grinstead-joins-divurgent-as-principal-information-technology/) - Bringing over 20 years of experience, Joe hits the ground running with Divurgent, releasing IT Trends & Insights Report January 6, 2022, Virginia Beach, VA – Today, Divurgent, an international IT consulting company, announced that they have hired Joe Grinstead as Principal, Information Technology. As the firm continues to focus on innovation, product development, and scalable managed services for - [Network Segmentation: A Critical Component for Any Information Security Program](https://www.divurgent.com/knowledge-center/network-segmentation-cybersecurity/) - Critical Component for Any Information Security Program - [Divurgent Gets Straight A’s on KLAS Implementation Leadership Report](https://www.divurgent.com/knowledge-center/divurgent-gets-straight-as-on-klas-implementation-leadership-report/) - KLAS Research releases their Implementation Leadership Report, where Divurgent scores highly in each Customer Experience Pillar of Loyalty, Operations, Services, Relationship, and Value October 14, 2020 - Virginia Beach, VA – Divurgent, an international IT consulting company, in conjunction with the release of KLAS Research’s 2020 Implementation Leadership Report, receives A’s* across the board on - [Divurgent Continues to Deepen Relationship with Healthcare Partners through Arch Collaborative](https://www.divurgent.com/knowledge-center/divurgent-continues-to-deepen-relationship-with-healthcare-partners-through-arch-collaborative/) - KLAS releases Arch Collaborative Badge, Divurgent Showcases partnership at July Summit November 4, 2021 - Virginia Beach, VA – Divurgent, an internationally recognized healthcare IT consulting company, celebrates their membership with the KLAS Arch Collaborative with a newly released badge. The Arch Collaborative aims to improve the industry experience with Electronic Health Records (EHRs) through - [Divurgent Launches Customer Experience Program for Clients](https://www.divurgent.com/knowledge-center/divurgent-launches-customer-experience-program-for-clients/) - As part of the firm’s Growth & Customer Experience Department, Divurgent has launched a customer-centric program focused on creating additional value for their clients before, during, and after an engagement. June 23, 2021 - Virginia Beach, VA – Divurgent, an international IT consulting company, announces the launch of a new Customer Experience Program designed around - [Divurgent Hires Adam Tallinger as Vice President, Provider Services](https://www.divurgent.com/knowledge-center/divurgent-hires-adam-tallinger-as-vice-president-provider-services/) - Adam serves as the executive leader overall provider-focused solutions, doubling down on Divurgent’s commitment to delivering innovation and value to clients. Brittany Williams, Director, Marketing & Communications804.712.1524 | Brittany.williams@divurgent.com - [Divurgent Welcomes New Vice President, Professional Services](https://www.divurgent.com/knowledge-center/vice-president-weichhand/) - Weichhand will join Divurgent’s operational team to lead engagements and solution development of the company’s professional services delivery. - [Client Success Story: Secure Collaboration across 32,000 people through Microsoft Teams](https://www.divurgent.com/knowledge-center/client-success-story-secure-collaboration-across-32000-people-through-microsoft-teams/) - In today's climate, getting online has a whole new meaning. Many of us are spending all day every day online, switching to an environment of knocking on someone's door for an answer to sending an instant message, a text, an email, and maybe a phone call too. Oh, then sending out a meeting invite. The - [A Focus on Enterprise Readiness, Not Just Getting Ready](https://www.divurgent.com/knowledge-center/ehr-readiness/) - Technology changes in healthcare, at their core, are aimed at improving the delivery of care to a patient. - [Christopher Kunney Joins Divurgent as Senior Vice President of Digital Acceleration](https://www.divurgent.com/knowledge-center/christopher-kunney-joins-divurgent-as-senior-vice-president-of-digital-acceleration/) - As Senior Vice President of Digital Acceleration, Christopher Kunney will support business growth, client relationship development, and offering strategy. - [Leveraging Data to Reduce Financial Impact from Provider Burnout](https://www.divurgent.com/knowledge-center/leveraging-data-to-reduce-financial-impact-from-provider-burnout/) - Post-COVID, provider burnout, and efficiency concerns continue as the “Shadow Pandemic” and the impact on care quality and patient satisfaction is significant. This has a direct financial ramification on reimbursement under value-based care contracts. Provider burnout due to technology fatigue can lead to patient care errors, a negative impact on patient care quality, a negative - [Digital Strategy: The Role of the Healthcare CIO in Driving Digital Transformation](https://www.divurgent.com/knowledge-center/digital-strategy/) - Healthcare organizations are poised to make drastic changes to their digital strategy and the CIO is in the driver’s seat to define and deliver that strategy. For years internal and operational systems of record (EHRs, Revenue Cycle Systems, ERP systems, PACS, etc.) have been the focus of Healthcare IT. As we navigate through 2021 and - [Why Robotic Process Automation is the Future of Healthcare](https://www.divurgent.com/knowledge-center/why-robotic-process-automation-is-the-future-of-healthcare/) - Advances in technology reflect an advancement of society, and the next wave of technology will likely incorporate Robotic Process Automation (RPA). Monotonous tasks that require excessive manual activities are a waste of time and money. The consequences of continuing to waste these resources results in reduced productivity and in the medium to long-term lost competitive - [IT Trends & Insights 2022](https://www.divurgent.com/knowledge-center/it-trends-insights-2022/) - The biggest hurdles the industry is up against and the strategies to overcome them - [Key Takeaway from the AHIP 2022 Conference](https://www.divurgent.com/knowledge-center/key-takeaway-from-the-ahip-2022-conference/) - Divurgent leaders share a key takeaway from AHIP's 2022 conference - healthcare's future is data. Learn more about data, its future, and challenges to consider. - [Evolving the Training Paradigm – A Breakout Session at the Arch Collaborative Learning Summit 2022](https://www.divurgent.com/knowledge-center/evolving-the-training-paradigm-a-breakout-session-at-the-arch-collaborative-learning-summit-2022/) - Watch as Adam Tallinger of Divurgent and Michael Han of MultiCare Health Systems, discuss the evolution of the training paradigm at the Arch Collaborative Learning Summit 2022. - [Divurgent Announces Andrew Wells as Senior Director of Business Development and Lead of New Client Services Directors](https://www.divurgent.com/knowledge-center/divurgent-announces-andrew-wells-as-senior-director-of-business-development-and-lead-of-new-client-services-directors/) - April 26, 2022; Virginia Beach, VA - Divurgent, a nationally recognized healthcare IT consulting company, announces the hire of Andrew Wells as Senior Director of Business Development. With Divurgent, Wells will lead a cohort of new Client Services Directors that will expand Divurgent’s presence in new geographies, strengthen existing relationships, and contribute to the company’s - [Divurgent Announces Collin Jones as Vice President of Finance](https://www.divurgent.com/knowledge-center/divurgent-announces-collin-jones-as-vice-president-of-finance/) - Collin Jones joins Divurgent as Vice President of Finance, where he'll oversee the organization's finance department and evaluate finance structures. - [Brady Thomas Joins Divurgent as Chief of Staff](https://www.divurgent.com/knowledge-center/brady-thomas-joins-divurgent-as-chief-of-staff/) - Brady Thomas joins Divurgent as Chief of Staff, where he'll facilitate corporate committees, drive organizational alignment, and oversee key projects. - [Ernst & Young (EY) announces Divurgent CEO Colin Konschak as EY Entrepreneur Of The Year® Mid-Atlantic 2016 Finalist](https://www.divurgent.com/knowledge-center/eoy-award-2016/) - Last week, EY announced Divurgent’s CEO and Managing Partner, Colin Konschak, is a finalist for the EY Entrepreneur Of The Year® 2016 Award... - [Divurgent Wins Business Intelligence Group’s Business of the Year Award & Executive of the Year](https://www.divurgent.com/knowledge-center/2015-big-awards/) - Divurgent is thrilled to announce that we have won this year’s Business Intelligence Group’s (BIG) Award for Business of the Year and Executive of the Year. - [Best in Biz Recognizes Philip Felt, Divurgent’s Managing Partner, for Executive of the Year](https://www.divurgent.com/knowledge-center/best-in-biz-philip-felt-divurgents-managing-partner-executive-of-the-year/) - Divurgent is proud to announce Managing Partner, Philip Felt, was recognized as Best in Biz’s Gold-winning Executive of the Year for Small Businesses in 2014. - [Divurgent & Cerner Attendees Reach $2,000 Donation for Children’s Mercy Hospital](https://www.divurgent.com/knowledge-center/2015-chc-childrensmercy/) - Divurgent and CHC15 attendees successfully raise 2K to support local children's healthcare with Children's Mercy Hospital and Kansas City. - [Hacking Healthcare: Scarier Than You’ll Ever Know](https://www.divurgent.com/knowledge-center/hacking-healthcare-2015/) - All it takes is a couple of cyberterrorists hijacking a hospital’s computer network with a few bits of code and taking the entire power grid offline... - [Divurgent Ranks 20th on Modern Healthcare’s Top 100 Best Places to Work](https://www.divurgent.com/knowledge-center/2015-modern-healthcare-rank/) - For a third year, Divurgent is recognized by Modern Healthcare as a Best Place to Work in Healthcare--this year, Divurgent Ranked #20. - [Consulting Magazine Names Divurgent to List of Fastest Growing Consulting Firms](https://www.divurgent.com/knowledge-center/2015-consulting-mag-fastest-growing/) - Divurgent announced today they have been named by Consulting Magazine to the 2015 list of Fastest-Growing Firms. - [Divurgent Proud Member of The Arch Collaborative, a KLAS Initiative](https://www.divurgent.com/knowledge-center/divurgent-proud-member-of-the-arch-collaborative-a-klas-initiative/) - January 28, 2020, Virginia Beach, VA – Divurgent, an internationally recognized healthcare IT consulting company, announced membership in the KLAS Arch Collaborative. The Arch Collaborative aims to improve the industry experience with Electronic Health Records (EHRs) through partnerships and shared performance data across healthcare provider organizations, vendors, and other industry influencers. As the leading firm - [Medjacking: A Life or Death Issue for Leaders in Connected Healthcare](https://www.divurgent.com/knowledge-center/medjacking/) - In this whitepaper we look at the risks of medjacking and identify key elements of management strategies to help mitigate those risks. - [Insights and Takeaways from the 2022 Internet 2.0 Conference](https://www.divurgent.com/knowledge-center/insights-and-take-aways-from-the-2022-internet-2-0-conference/) - Written by Emily Carlson and Amanda Sorg The Internet 2.0 Conference is a one-of-a-kind technology event where you’ll become immersed with the innovations and ideas that are driving change in today’s tech industry. For three days, you’ll have access to educational and informative sessions to gain the latest, cutting-edge insights. And with some of the - [Divurgent Promotes New Executive Vice President of Client Service](https://www.divurgent.com/knowledge-center/divurgent-promotes-new-executive-vice-president-of-client-service/) - Steve Weichhand to lead Divurgent’s client service team, driving internal and external communications to provide an excellent client experience. September 30, 2021 - Virginia Beach, VA – Divurgent, an international IT consulting company, announces today that they have promoted Steve Weichhand to Executive Vice President of Client Service. During his tenure at Divurgent, Steve has - [Divurgent CEO/Managing Partner Receives Entrepreneurial Excellence Award](https://www.divurgent.com/knowledge-center/colin-konschak-excellence-award/) - Divurgent is proud to announce that Colin Konschak, CEO, was recognized by Inside Business for their annual Entrepreneurial Excellence Award. - [Divurgent Wins Business Intelligence Group’s Small Business of the Year Award](https://www.divurgent.com/knowledge-center/2014-big-awards/) - Divurgent is thrilled to announce that we have won this year’s Business Intelligence Group's (BIG) Award for Small Business of the Year. - [For the Second Year, Divurgent Wins Roaring 20s Award](https://www.divurgent.com/knowledge-center/2014-roaring-20s-award/) - Divurgent announces today that we have once again been ranked by Inside Business, among the area’s top 20 fastest-growing companies. - [U.S. Chamber of Commerce Names Divurgent a 2015 Blue Ribbon Award Winner](https://www.divurgent.com/knowledge-center/2015-us-chamber-commerce-blue-ribbon-award-winner/) - Divurgent is thrilled to announce that our firm has been recognized by the U.S. Chamber of Commerce as a Blue Ribbon Award Winner for 2015. - [We’ve done it Again! Divurgent Makes the Inc. 500|5000 List of Fastest Growing Companies](https://www.divurgent.com/knowledge-center/2015-inc-500-5000/) - Inc. 500 | 5000 names Divurgent among healthcare's top fastest-growing companies in 2015. - [For the 3rd Year, Divurgent Recognized as Roaring 20s Award Winner for Fast Growing Companies](https://www.divurgent.com/knowledge-center/2015-roaring-20/) - Divurgent recognized by Inside Business as top 20 Fastest-Growing companies in Hampton Roads. - [Divurgent Ranks Amongst CIOReview’s 50 Most Promising Healthcare Solution Providers](https://www.divurgent.com/knowledge-center/cioreview-50-most-promising/) - This year, Divurgent was featured in a full-page article, detailing Divurgent’s future outlook on key industry initiatives. - [Divurgent Receives Three Best in Biz Awards, Including Best Place to Work](https://www.divurgent.com/knowledge-center/best-in-biz-award-2015/) - Divurgent has been named a gold winner in Best Place to Work for 2015’s Best in Biz Awards... - [Sensato & Divurgent Announce Formation of Healthcare Medical Device Cybersecurity Task Force](https://www.divurgent.com/knowledge-center/healthcare-cybersecurity-medical-device/) - With the ability to purchase medical devices on websites cyberattackers are able to dissect a device’s system, learn how to compromise its security, ... - [Divurgent Hosts “High-Roller Children’s Charity Drive” at HIMSS16](https://www.divurgent.com/knowledge-center/himss16-charity-drive/) - Divurgent will host their fourth consecutive Children’s Charity Drive at the annual HIMSS Conference and Expo, held this year in the electric city of Las Vegas. - [Divurgent Appoints Bert Reese Vice President, Portfolio Management and Innovation](https://www.divurgent.com/knowledge-center/bert-reese/) - Divurgent announced today that Bert Reese has joined its team as Vice President, Portfolio Management and Innovation. - [HIMSS16 Attendees Help Divurgent Raise $5,000 for Children’s Hospital of Nevada at UMC](https://www.divurgent.com/knowledge-center/himss-16-charity-drive-post/) - Divurgent and HIMSS16 conference attendees successfully raised $5,000 to support the Children’s Hospital of Nevada at UMC. - [Divurgent Donates $5K to Dell Children’s Medical Center of Central Texas During Divurgent 2016 Retreat](https://www.divurgent.com/knowledge-center/retreat-dell-childrens/) - The Team held a friendly, musically themed competition for the chance to donate $5,000 to Dell Children’s Medical Center of Central Texas. - [For The Fourth Year in a Row – Divurgent Named to Inc. Magazine’s List of 500|5000 Fastest Growing Companies](https://www.divurgent.com/knowledge-center/inc-5000-2016/) - For a fourth consecutive year, Inc. Magazine has named Divurgent to its 500|5000 list of fastest-growing privately held companies in America. - [Divurgent Recognized a Fourth Time as a Best Place to Work in Healthcare by Modern Healthcare Magazine](https://www.divurgent.com/knowledge-center/modern-healthcare-2016/) - For a fourth year, Modern Healthcare Magazine has named Divurgent as one of the Best Places to Work in Healthcare for 2016. - [Divurgent Announced as Fastest-Growing Firm by Consulting Magazine for 2nd Year](https://www.divurgent.com/knowledge-center/consulting-magazine-2016/) - For the second consecutive year, Consulting Magazine has named Divurgent as one of the Fastest Growing Companies for 2016. - [Divurgent Named in Virginia’s Fastest Growing Companies](https://www.divurgent.com/knowledge-center/virginias-fastest-growing-companies/) - Divurgent today announced their inclusion in the Virginia Chamber’s Annual List of Fastest-Growing Companies – the Fantastic 50. - [For a Fifth Consecutive Year, Divurgent Ranked in Inc. Magazine’s List of 500|5000 Fastest Growing Companies](https://www.divurgent.com/knowledge-center/fifth-inc-fastest-growing-2015/) - Inc. Magazine has ranked Divurgent in its 500|5000 list of fastest-growing privately held companies in America. - [Divurgent Supports CHIME’s Task Force for National Opioid Crisis](https://www.divurgent.com/knowledge-center/divurgent-chime-opioid-task-force/) - Divurgent is Foundation Supporter for Opioid Task Force, aimed to eradicate the disease - [For a Sixth Consecutive Year, Divurgent Ranked in Inc. Magazine’s List of 5000 Fastest Growing Companies](https://www.divurgent.com/knowledge-center/sixth-inc-fastest-growing-2018/) - Inc. Magazine has ranked Divurgent in its 5000 list of fastest-growing privately held companies in America. - [Divurgent Named to Modern Healthcare’s Best Places to Work for Sixth Year](https://www.divurgent.com/knowledge-center/mh-best-places-to-work-2018/) - For a sixth year, Modern Healthcare Magazine named Divurgent, a healthcare IT consulting company, as one of the Best Places to Work in Healthcare for 2018... - [Divurgent Named to Fastest Growing Firms by Consulting Magazine, Again](https://www.divurgent.com/knowledge-center/fastest-growing-firms-consulting-mag/) - Consulting Magazine has named Divurgent one of the Fastest Growing Firms for 2018, this year ranking 31. - [Divurgent Announces Microsoft Gold Level Partnership](https://www.divurgent.com/knowledge-center/divurgent-announces-microsoft-gold-level-partnership/) - Virginia Beach, VA, May 7, 2019 – Divurgent is excited to announce the addition of Gold Partnership with Microsoft, an honor that distinguishes the firm as a recognized leader in the implementation of Microsoft technologies. The company will continue to grow their technical competencies to align to the ever-changing technology platforms; from Windows 10 migrations - [Divurgent Named to Modern Healthcare’s Best Places to Work for Seventh Year](https://www.divurgent.com/knowledge-center/divurgent-named-to-modern-healthcares-best-places-to-work-for-seventh-year/) - For a seventh year, Modern Healthcare Magazine has named Divurgent, a healthcare IT consulting company, as one of the Best Places to Work in Healthcare for 2019. On September 26, Divurgent attended the Awards Banquet, where the firm’s ranking of 10th was announced. This was the firm’s highest-ranking year on the list to-date. “Culture is - [Divurgent Launches Patient Outreach Solutions in Response to COVID-19](https://www.divurgent.com/knowledge-center/divurgent-launches-patient-outreach-solutions-in-response-to-covid-19/) - Divurgent deploys solutions to both put people back to work and assist healthcare organizations and patients combat the COIVD-19 crisis April 5, 2020 Virginia Beach, VA – Divurgent, an international IT consulting company, announced today that it developed a solution to launch large scale patient outreach efforts while supporting small businesses negatively impacted by - [Divurgent Introduces TOBIAS, AI-powered Chatbot as Part of Virtual Support Solutions](https://www.divurgent.com/knowledge-center/divurgent-introduces-tobias-ai-powered-chatbot-as-part-of-virtual-support-solutions/) - Divurgent deploys solution to streamline and automate support in a fully virtual capacity to keep organizations up and running during COVID-19 crisis April 20, 2020 Virginia Beach, VA – Divurgent, an international IT consulting company, announced today that it has launched a fully virtual end user support solution that enables chat, audio, screen sharing, and - [For an Eighth Year, Divurgent Recognized as One of the Best Places to Work in Healthcare in 2020](https://www.divurgent.com/knowledge-center/for-an-eighth-year-divurgent-recognized-as-one-of-the-best-places-to-work-in-healthcare-in-2020/) - July 16, 2020 – Virginia Beach, VA – For an eighth year, Modern Healthcare Magazine has named Divurgent, a healthcare IT consulting company, as one of the Best Places to Work in Healthcare for 2020. The complete list of this year’s winners, in alphabetical order, is available at ModernHealthcare.com/bestplaceslist. Modern Healthcare will publish a special - [In Their Eighth Year on the List, Divurgent Ranks Third on Modern Healthcare’s Best Places to Work in Healthcare in 2020](https://www.divurgent.com/knowledge-center/in-their-eighth-year-on-the-list-divurgent-ranks-third-on-modern-healthcares-best-places-to-work-in-healthcare-in-2020/) - October 9, 2020 – Virginia Beach, VA - For an eighth year, Modern Healthcare Magazine has named Divurgent, a healthcare IT consulting company, as one of the Best Places to Work in Healthcare for 2020. It was announced at the virtual Reveal Party on October 8, that Divurgent comes in as number three in the - [Divurgent Hires John Ward, MBA, CPA as Chief Financial Officer](https://www.divurgent.com/knowledge-center/divurgent-hires-john-ward-mba-cpa-as-chief-financial-officer/) - John Ward to lead Divurgent’s financial organization as the company positions itself for future growth and expansion. Brittany Williams, Director, Marketing & Communications804.712.1524 | brittany.williams@divurgent.com ### - [Divurgent Hires Chris Brownlee, EHR Implementation Expert, as Principal](https://www.divurgent.com/knowledge-center/divurgent-hires-chris-brownlee-ehr-implementation-expert-as-principal/) - Chris Brownlee, Principal, will lead Divurgent clients through successful EHR implementation, rollout, and optimization programs. January 19, 2021 - Virginia Beach, VA – Divurgent, an international IT consulting company, announced today that it hired Chris Brownlee as Principal. Chris joins Divurgent with nearly 25 years of experience in the healthcare industry, leading teams through large-scale - [Divurgent Launches Virtual COVID-19 Vaccination Support Center for Organizations Experiencing Significant Call Volumes Related to Scheduling](https://www.divurgent.com/knowledge-center/divurgent-launches-virtual-covid-19-vaccination-support-center-for-organizations-experiencing-significant-call-volumes-related-to-scheduling/) - As organizations roll out vaccinations across their populations, many are exclusively scheduling through patient portals – with this effort, organizations are seeing significant increases in call volumes. January 21, 2021 - Virginia Beach, VA – Divurgent, an international IT consulting company, announced today that it has launched and successfully deployed a Virtual Patient Support Solution - [Divurgent Hires Bob Farrar as Principal, Payer Services](https://www.divurgent.com/knowledge-center/divurgent-hires-bob-farrar-as-principal-payer-services/) - Bob serves as the executive leader over all payer-focused solutions, focusing on expanding the firm’s presence and impact on innovation for clients in the payer market March 18, 2021 - Virginia Beach, VA – Divurgent, an international IT consulting company, announced today that it hired Robert (Bob) Farrar as Principal, Payer Services. Bob joins Divurgent - [Divurgent Hires Shaillee Juneja as Principal](https://www.divurgent.com/knowledge-center/divurgent-hires-shaillee-juneja-as-principal/) - Divurgent welcomes Shaillee Juneja as Principal, further expanding the company's portfolio to better support client partners. Divurgent is a solutions provider focused on what matters most to our client partners. We’re committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. www.divurgent.com - [Divurgent Leads the Pack in Speed & Matching of Resources in KLAS HIT Staffing Performance Report](https://www.divurgent.com/knowledge-center/divurgent-leads-the-pack-in-speed-matching-of-resources-in-klas-hit-staffing-performance-report/) - KLAS Research releases their HIT Staffing 2021 Performance Report, where Divurgent is positioned as a collaborative, strategic partner across traditionally transactional service category. April 27, 2021 - Virginia Beach, VA – Divurgent, an international IT consulting company, is rated as a market leader for Speed and Matching of Resources on the KLAS Research’s April HIT - [Emily Carlson, Vice President, Technology is an Honoree of Consulting Magazine’s 2021 Women Leaders in Technology](https://www.divurgent.com/knowledge-center/emily-carlson-vice-president-technology-is-an-honoree-of-consulting-magazines-2021-women-leaders-in-technology/) - Emily Carlson was named a Women Leader of Technology in the category of Innovation. May 27, 2021 - Virginia Beach, VA – Divurgent, an international IT consulting company, announced today that Emily Carlson, Vice President of Technology was named as one of Consulting Magazine’s 2021 Women Leaders in Technology in the category of Innovation.As Vice - [Technology Webinar: 2020 Technology Wrap-Up](https://www.divurgent.com/knowledge-center/2020-technology-wrap-up/) - Join the Divurgent Technology Team and our friends from Microsoft for a discussion on the challenges we've seen as we pivoted quickly to remote work this year. We'll discuss the social and technical aspects of swiftly pivoting to a fully remote modality and what's in store for IT in 2021. Let's close out 2020 and - [Technology Webinar: Integrating ITSM Tools with Microsoft Teams](https://www.divurgent.com/knowledge-center/technology-webinar-integrating-itsm-tools-with-microsoft-teams/) - Join our Technology Team for an overview of how integrating your ITSM tools into Microsoft Teams can streamline processes including Change and Asset Management, IT Help Desk ticketing, and Management Reporting. Save the Date Mark your calendar for the next webinar! December 9th, 12-1PM EST - [Our Commitment to Making Equality a Priority](https://www.divurgent.com/knowledge-center/our-commitment-to-making-equality-a-priority/) - by Liz Keller At Divurgent, our people are our company. As an organization, consulting services provider, and collective group of caring individuals, we condemn injustice and discrimination and uphold our commitment to live by our values and cultivate a workplace that prioritizes equality. In keeping with our commitment to live up to our standards as - [Optimization Shouldn't be Confined to the EHR](https://www.divurgent.com/knowledge-center/optimization-shouldnt-be-confined-to-the-ehr/) - by Allison VanLue Now that most health systems have implemented enterprise-wide electronic health records (EHRs), most are looking to tailor the EHR to better suit their business practices, clinical workflows, and staff needs. These improvement projects are often labeled ‘optimization’. One mistake I often see, is too much focus on what needs to change in - [What Is Your Digital Front Door Strategy?](https://www.divurgent.com/knowledge-center/what-is-your-digital-front-door-strategy/) - by Allison VanLue With our smartphones in hand, we are all instantaneous consumers of vast amounts of information related to products or services. However, medical consumerism lags behind other industries in terms of placing information in consumer’s hands. Being a consumer of medicine should not be any different than being a consumer of other industries - [Ambient Intelligence in Healthcare – The “new normal” of patient/physician relationships?](https://www.divurgent.com/knowledge-center/ambient-intelligence-in-healthcare-the-new-normal-of-patient-physician-relationships/) - by Liz Keller, VP Client Services In the first couple days of CHIME Digital Recharge, it’s clear this year’s focus (where we’re seeing case studies, use cases, and overall discussion) is how the next phase of technology power is upon us: Artificial Intelligence. We're asking, how can we leverage AI to improve operational efficiencies, but - [RPA in Healthcare: What’s the Hold Up?](https://www.divurgent.com/knowledge-center/rpa-in-healthcare-whats-the-hold-up/) - by Prerna Bhardwaj Robotic Process Automation (RPA) can transform long-established inefficiencies in healthcare into cost savings, operational gains, patient satisfaction, and regulatory compliance. So, why haven’t more healthcare organizations adopted this technology? What is RPA? At it’s most basic level, RPA takes manual, repetitive tasks and performs these functions through the use of software - [Divurgent Tech Team Responds to Latest FBI Warnings of Ransomware Attacks: Top 3 Things to Do Now](https://www.divurgent.com/knowledge-center/divurgent-tech-team-responds-to-latest-fbi-warnings-of-ransomware-attacks-top-3-things-to-do-now/) - by Emily Carlson, VP Technology, content development by Michael de Blok On October 29, 2020, the FBI issued a warning to US hospital systems and healthcare providers of an imminent ransomware attack in the coming months (link to article). With this, it is no longer a matter of ‘what if’, but ‘when’ your organization is - [5 Tips to Help Reduce Physician Resistance to Digital Health](https://www.divurgent.com/knowledge-center/5-tips-to-help-reduce-physician-resistance-to-digital-health/) - Professionals who do the same job for years or decades fall into a routine and any disruption to that routine can feel threatening. Those who are in favor of new technologies will say the disruption is a good thing – it can save time, reduce costs, or improve quality. Those who are skeptical of new - [Why Our Health System is Failing at Using Social Determinants of Health to Improve Care Quality and What You Can Do About It](https://www.divurgent.com/knowledge-center/why-our-health-system-is-failing-at-using-social-determinants-of-health-to-improve-care-quality-and-what-you-can-do-about-it/) - by Allison VanLeu We are in the golden age of data. Electronic Health Records (EHRs) are helping health systems collect a massive amount of health data, but additional focus needs to be on collecting – and putting to use –non-health data. Non-health factors, such as environment and behaviors, contribute up to 80% of what makes - [What Americans Can Learn from Healthcare Abroad](https://www.divurgent.com/knowledge-center/what-americans-can-learn-from-healthcare-abroad/) - by Allison VanLue Most in the industry agree the U.S. healthcare system is the black sheep of healthcare systems among rich, industrialized nations when it comes to providing high-quality care at a reasonable cost. Among developed countries, we are the only country that does not provide basic care to all individuals, the country that pays - [Client Success Story: Physician Efficiency Program](https://www.divurgent.com/knowledge-center/client-success-story-physician-efficiency-program/) - The healthcare industry in general is faced with the growing problem of physician burnout. Physicians spend up to half of their day documenting in an EHR, resulting in lower patient satisfaction and increased burnout, which can cost an organization up to $1M in turnover-related costs per physician. This is why our client, a large, integrated - [Operational Readiness – Using Simulation Labs to Enhance Learning for Electronic Code Documentation](https://www.divurgent.com/knowledge-center/operational-readiness-using-simulation-labs-to-enhance-learning-for-electronic-code-documentation/) - by Michal Beiningen, Senior Consultant As a nurse for the past 15 years, I understand and appreciate the many complexities that software implementation presents to nursing care. Working acute care presents days of chaos, fast-paced decision making, and attention to detail. So, as you would imagine, with the implementation of electronic records, a new challenge - [Price Transparency](https://www.divurgent.com/knowledge-center/price-transparency/) - by Brent Girardeau Ruling In November 2019, the Centers for Medicare and Medicaid Services (CMS), an agency within the Department of Health and Human Services (HHS), issued a final rule defining “standard charges,” delineating hospitals’ publication requirements and laying out an enforcement scheme. (Linked here) What is Price Transparency? For years, the federal government has - [3 Reasons You Should be Looking at Your Data Strategy](https://www.divurgent.com/knowledge-center/3-reasons-you-should-be-looking-at-your-data-strategy/) - by Brent Girardeau Depending on your perspective, we are either “emerging from” or “still in the midst” of a global pandemic. All markets have been impacted in some form or fashion, but, arguably, healthcare will see the most transformation. Not only are the impacts financial through loss of revenue and changes to reimbursement structure among - [Telehealth: How the COVID Era is Helping Patients and Providers Grasp the Value of Virtual Care](https://www.divurgent.com/knowledge-center/telehealth-how-the-covid-era-is-helping-patients-and-providers-grasp-the-value-of-virtual-care/) - by Kasei Augustine Advances are made in the medical field on a continuous basis. We are always discovering something new, developing treatments or implementing procedures to improve efficiency and care. From cutting-edge medical equipment to electronic health records and patient portals, technology has drastically changed the way we practice medicine. In the modern world, we - [Reevaluate your Telehealth Strategy for the Post-Pandemic Reality](https://www.divurgent.com/knowledge-center/reevaluate-your-telehealth-strategy-for-the-post-pandemic-reality/) - Healthcare is forever changed due to the COVID-19 pandemic. One noticeable and significant area of change is the rapid deployment of telemedicine and the general consensus is that large scale use of telemedicine is here to stay. Now we need to ask ourselves: how do we provide telemedicine intelligently post-pandemic and expand telehealth services to - [EHR-Use Variation: The Enemy of Physician Efficiency](https://www.divurgent.com/knowledge-center/ehr-use-variation/) - The availability of EHR usage data presents a significant opportunity for healthcare changes this dynamic by targeting and reducing unnecessary variation. - [Next Steps: Telehealth and Remote Working Strategies](https://www.divurgent.com/knowledge-center/next-steps-telehealth-and-remote-working-strategies/) - by David Voss, Client Services Director Over the last few months, telehealth and remote solutions have been rapidly launched to ensure continuity and access for patients across the entire healthcare network. Now that these measures are in place, looking at the long-term effects, security concerns, and overall effectiveness of these strategies is needed in order - [January 2020 Patching Cycle Addresses 49 Vulnerabilities](https://www.divurgent.com/knowledge-center/january-2020-patching-cycle-addresses-49-vulnerabilities/) - by Michael Bright, Consultant Endpoint and server patching have become more important than ever before. Creating and maintaining a culture of security and defense should be a high priority in any organization without regard to the size of your business or the service or product you provide. While many of us were still trying to - [What We Have Learned from the COVID-19 Experience](https://www.divurgent.com/knowledge-center/what-we-have-learned-from-the-covid-19-experience/) - by Kasei Augustine Walking into our office building, dropping our kids off at school, grabbing dinner and drinks with friends, hopping on an airplane, and cheering on our favorite sports teams all seem like distant memories. Instead, we are now relying on technology to work, connect with family and friends, order groceries and even consult - [Navigating Healthcare through Today's Cybersecurity Landscape](https://www.divurgent.com/knowledge-center/navigating-healthcare-cybersecurity/) - The cybersecurity environment of today is no longer about hacking—it is about warfare. - [Flying Lessons: Crew Resource Management in Healthcare](https://www.divurgent.com/knowledge-center/resource-management-healthcare/) - Patient safety has come under closer scrutiny in recent years and experts agree that human factors are major contributors to adverse events in healthcare. - [Welcome to the New Era of Healthcare: Consumerism](https://www.divurgent.com/knowledge-center/healthcare-consumerism/) - Some time ago, we authored a text on the evolution of consumerism in healthcare. In this series, we will revisit some of the key topics covered in the book. - [Lean Six-Sigma Concerns Are Solvable](https://www.divurgent.com/knowledge-center/lean-six-sigma/) - Lean Six-Sigma is a well- defined methodology with enthusiastic supporters and a proven track record. However, concern was expressed ... - [Are You Rationalizing Away the Risks of Healthcare Cyberattacks?](https://www.divurgent.com/knowledge-center/hacking-healthcare-2015-2/) - There was so much John Gomez covered today there’s no way I can relay it all in just a few hundred words. So, I’m going to focus on just two areas... - [Your Employees: The Greatest Threat to Your Cybersecurity](https://www.divurgent.com/knowledge-center/hacking-healthcare-2015-3/) - Cybersecurity guru John Gomez, president of Sensato, focused on the greatest threat to your cybersecurity: your employees. - [Hacking Healthcare: The Threat From Your Employees](https://www.divurgent.com/knowledge-center/hacking-healthcare-2015-4/) - Spotting potential employees-as-hackers requires an understanding of motivation and watching closely for behavioral indicators. - [Securing Your System: Where to Start?](https://www.divurgent.com/knowledge-center/hacking-healthcare-2015-5/) - You need to develop a risk management strategy. This means focusing your greatest efforts on high-value targets. - [MACRA 101: Wrapping Our Heads around MU, MACRA, MIPS, and More…](https://www.divurgent.com/knowledge-center/blog-macra-2016/) - There has been a lot of talk about the death of MU, the start of MACRA/MIPs, and all the regulation around them... - [Four ICD-10 Programs Your Organization Should Have in Place NOW](https://www.divurgent.com/knowledge-center/icd-10-improvment-programs/) - ...as organizations settle into the change, there are a few key programs to keep on the books to ensure your department’s coding success before October 2016... - [MACRA Mania - Breaking Down the Rule & Answering "What Now?"](https://www.divurgent.com/knowledge-center/macra-ruling/) - The MACRA Proposed Rule was a daunting piece of legislation when it first arrived... - [Portfolio Management Development Techniques in Today’s M&A Environment](https://www.divurgent.com/knowledge-center/portfolio-legacy-management/) - Application Portfolio Management is no longer as simple as “sunsetting” an application after you’ve implemented a new EHR... - [What to do with all that Data?](https://www.divurgent.com/knowledge-center/legacy-data/) - Today, we’re talking about what to do with the data that’s caught up in the transition. - [Value-Based Care Trends – What’s on the Horizon in 2018 & Beyond](https://www.divurgent.com/knowledge-center/vbc-trends-2018/) - ...2018 trends support successful strategies that remain focused on delivering value in the care provided to patients while minimizing the risks with transitions to VBC models. - [Enterprise State of Mind: Shifting from Siloed Systems to Enterprise Solutions](https://www.divurgent.com/knowledge-center/erp-industry-shift/) - ...we’re entering into an era where enterprise technology operations and integrated workflows in healthcare take precedence over siloed, clunky systems. - [Blockchain: What is it and What Does it Mean for Healthcare and EHRs?](https://www.divurgent.com/knowledge-center/blockchain-healthcare-ehr/) - I attended an event in Virginia Beach, hosted by VA HIMSS, focused on Blockchain’s impact on security and how it translates into healthcare applications. - [A Culture of Security: Turning Your Greatest Threat into an Asset](https://www.divurgent.com/knowledge-center/security-culture-threat-into-assets/) - ... one of the biggest threats a healthcare organization faces is not from malicious, external bad actors, but from inside the organization. - [ERP Implementation: How to Get Started On the Right Foot](https://www.divurgent.com/knowledge-center/erp-implementation-initiation-planning/) - Implementing an ERP can feel overwhelming, which is why many organizations delay the process to the point of hindering their own growth and efficiency. - [Blockchain: The Challenges and Opportunities in Healthcare](https://www.divurgent.com/knowledge-center/blockchain-in-healthcare/) - This whitepaper explores emerging blockchain technology and its opportunities with electronic health records (EHR). - [HIPAA and the Intersection of Cybersecurity in Healthcare](https://www.divurgent.com/knowledge-center/hipaa-and-cybersecurity/) - This whitepaper will address HIPAA and related legislation, who its regulations cover and why compliance matters to individuals and organizations in healthcare. - [ERP: Online Focus Group Recap](https://www.divurgent.com/knowledge-center/erp-online-focus-group-recap/) - The goal of the focus group was to get a CIO’s perspective on ERP, and to better understand if, and how, it is being used. - [The Evolving Role of Health IT in Fighting the Opioid Crisis](https://www.divurgent.com/knowledge-center/health-it-opioid-crisis/) - This whitepaper explores some of the uses of health IT in the opioid crisis, the roles it can play, and how to use health ­IT more effectively in the fight. - [Part 2: Innovation Amidst the Crisis](https://www.divurgent.com/knowledge-center/innovation-opioid-p2/) - In this article, we will explore one of these categories: technologies that enhance situational awareness. - [Innovation Amidst the Crisis: Part 3 - Clinical Decision Support](https://www.divurgent.com/knowledge-center/opioid-crisis-pt-3-clinical-decision-support/) - In this article, we will explore the role of technologies that provide clinical decision support. ## Pages - [Home](https://www.divurgent.com/) - Divurgent is a leader in EHR implementation, go-lives, managed services, analytics, talent augmentation, and total experience (TX). 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[AI/ML](https://www.divurgent.com/knowledge-center/tag/ai-ml/) - [equity](https://www.divurgent.com/knowledge-center/tag/equity/) - [DEI](https://www.divurgent.com/knowledge-center/tag/dei/) - [operations](https://www.divurgent.com/knowledge-center/tag/operations/) - [EMR](https://www.divurgent.com/knowledge-center/tag/emr/) - [certification](https://www.divurgent.com/knowledge-center/tag/certification/) - [partner](https://www.divurgent.com/knowledge-center/tag/partner/) - [partnership](https://www.divurgent.com/knowledge-center/tag/partnership/) - [HIMSS](https://www.divurgent.com/knowledge-center/tag/himss/) - [EMRAM](https://www.divurgent.com/knowledge-center/tag/emram/) - [health equity](https://www.divurgent.com/knowledge-center/tag/health-equity/) - [Clinical Data](https://www.divurgent.com/knowledge-center/tag/clinical-data/) - [Interoperability](https://www.divurgent.com/knowledge-center/tag/interoperability/) - [Epic](https://www.divurgent.com/knowledge-center/tag/epic/) - [Migration](https://www.divurgent.com/knowledge-center/tag/migration/) - [User Experience](https://www.divurgent.com/knowledge-center/tag/user-experience/) - [cost savings](https://www.divurgent.com/knowledge-center/tag/cost-savings/) - [operational efficiency](https://www.divurgent.com/knowledge-center/tag/operational-efficiency/) - [application rationalization](https://www.divurgent.com/knowledge-center/tag/application-rationalization/) - [managed services](https://www.divurgent.com/knowledge-center/tag/managed-services/) - [staff augmentation](https://www.divurgent.com/knowledge-center/tag/staff-augmentation/) - [robotic process automation](https://www.divurgent.com/knowledge-center/tag/robotic-process-automation/) - [rpa](https://www.divurgent.com/knowledge-center/tag/rpa/) - [analytics](https://www.divurgent.com/knowledge-center/tag/analytics/) - [data insights](https://www.divurgent.com/knowledge-center/tag/data-insights/) - [strategy](https://www.divurgent.com/knowledge-center/tag/strategy/) - [benchmarks](https://www.divurgent.com/knowledge-center/tag/benchmarks/) ## Solution Area - [Digital Strategy](https://www.divurgent.com/knowledge-center/solution-area/digital-evolution-total-experience/) - [Analytics](https://www.divurgent.com/knowledge-center/solution-area/data-governance-analytics/) - [IT Services](https://www.divurgent.com/knowledge-center/solution-area/it-services/) - [EHR Services](https://www.divurgent.com/knowledge-center/solution-area/ehr-services/) - [Managed Services](https://www.divurgent.com/knowledge-center/solution-area/managed-services/) - [Go-Live Services](https://www.divurgent.com/knowledge-center/solution-area/go-live-services/) - [Talent Augmentation](https://www.divurgent.com/knowledge-center/solution-area/talent-augmentation-services/)