Divurgent Launches Patient Outreach Solutions in Response to COVID-19

Divurgent deploys solutions to both put people back to work and assist healthcare organizations and patients combat the COIVD-19 crisis

 

April 5, 2020 Virginia Beach, VA – Divurgent, an international IT consulting company, announced today that it developed a solution to launch large scale patient outreach efforts while supporting small businesses negatively impacted by the COVID-19 epidemic. Divurgent has contracted with small businesses in the restaurant and hospitality industry to assist converting in-person patient appointments to video or phone visits and to ensure patients are able to use the required technology before the appointment. By contracting directly with small businesses, Divurgent ensures employees maintain their jobs and benefits while still undergoing Divurgent’s rigorous training and management program. Ralph Whalen, Senior Vice President of Consulting Services, explains, “Our goal isn’t to just create new temporary jobs, we want to preserve the economic infrastructure that provided the jobs in the first place. This is about supporting both our partners and the communities they’re working so hard to protect.”

As the COVID-19 crisis develops, healthcare organizations are searching for ways to best protect their communities. Televisits maintain social distancing while offering access to much needed care. In addition to supporting the patient, telemedicine supports both provider and payer organizations. It maintains what may have been otherwise lost revenue for providers and prevents payers from issuing large reimbursements due to hospitalizations from contracting COVID-19 or forgoing regular care.

At the onset of the COVID-19 outbreak, Divurgent was asked to support multiple organizations that needed to convert outpatient appointments to televisits. Divurgent’s model allows the company to deploy its services within 48 hours and reach out to up to 20,000 patients per day per organization.

“We’re grateful for the opportunity to bring together two industries hit hard by the coronavirus. Our patient outreach solution is a win-win for both healthcare organizations and the hospitality industry,” said Steve Weichhand, Vice President of Growth and Customer Experience at Divurgent.

Divurgent also recently announced a partnership with VirtualHealth to provide patient outreach services to support the deployment of a COVID-19 Care Management platform. This platform allows health plans or provider organizations to identify at-risk patients, assess symptoms, develop care plans, and provide appropriate resources and next steps for receiving care.

Divurgent has long been known for their ability to support large scale and programmatic engagements. These capabilities are proving invaluable to healthcare organizations as they adapt to shifting demands during this unprecedented time.

ABOUT DIVURGENT:
Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our client partners. We are committed to healthcare IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of patient care. www.divurgent.com

PRESS CONTACT:
Brittany Williams
Director, Marketing
Brittany.williams@divurgent.com
804.712.1524
www.divurgent.com

About Divurgent

Divurgent is a full-service, healthcare-focused/HIT consulting firm led by people you actually want to work with. We’re one of the only firms out there that has your back for the whole journey. We can help you select an EHR or tool, implement it, staff it, bring you live, optimize it, and more. Three-hundred sixty degrees. Most of our focus is on EHRs, but we do much more than that. We think beyond the system and below the surface. Think workflow, digital strategy, operational readiness, change management and more. We’re most excited by helping you solve your most complex challenges.

We Attract, Develop, and Retain Top Talent | Our team has been in your shoes. Our consultants have worked within health systems, across all levels, so we bring operational and clinical expertise to every role. We have experts in EHR implementation, analytics, digital strategy, project management, managed services, and more, and we can rapidly source talent that fits our client’s project and culture.

Our Methodology is Proven | Our methodology considers operational realities, health system structural dynamics, and change management to present tailored solutions that are data-driven, scalable, and primed for adoption. And it’s future-focused: we design based on where your organization is going, not where it is today.

We Do What’s Right and Can Do It Quickly | Since 2007, we’ve been privately-owned, healthcare-focused, and driven foremost by commitment to our clients. This independence allows us to be agile – team members are empowered to make critical decisions in real-time – and flexible. Our relationships are much greater than the value of our contracts.