Key factors in selecting a high-performing at-the-elbow support partner for your EHR implementation
When it comes to selecting an at-the-elbow support partner for your EHR implementation, all players are not created equal. Across the country there are hundreds, if not thousands, of people who make supporting go-lives their livelihood. To clear up a common misconception, all of the firms that provide go-live support pull resources from the same resource pool, even if they tell you otherwise.
This paper outlines some of the key factors that you should look for from your activation and go-live support partner. It also covers what you should expect from a high performing partner with the goal of setting you up for success in your future go-live.
Cost is always a factor when evaluating a service offering. As a buyer, you should be cost conscious with your project budget, but also recognize that this is also one of the most important and most visible phases in your implementation. When considering partners, do not decide based solely on budget. Instead, evaluate if your future vendor partner meets or exceeds the table stakes for successfully supporting your project.
Divurgent is a full-service, healthcare-focused/HIT consulting firm led by people you actually want to work with. We’re one of the only firms out there that has your back for the whole journey. We can help you select an EHR or tool, implement it, staff it, bring you live, optimize it, and more. Three-hundred sixty degrees. Most of our focus is on EHRs, but we do much more than that. We think beyond the system and below the surface. Think workflow, digital strategy, operational readiness, change management and more. We’re most excited by helping you solve your most complex challenges.
We Attract, Develop, and Retain Top Talent | Our team has been in your shoes. Our consultants have worked within health systems, across all levels, so we bring operational and clinical expertise to every role. We have experts in EHR implementation, analytics, digital strategy, project management, managed services, and more, and we can rapidly source talent that fits our client’s project and culture.
Our Methodology is Proven | Our methodology considers operational realities, health system structural dynamics, and change management to present tailored solutions that are data-driven, scalable, and primed for adoption. And it’s future-focused: we design based on where your organization is going, not where it is today.
We Do What’s Right and Can Do It Quickly | Since 2007, we’ve been privately-owned, healthcare-focused, and driven foremost by commitment to our clients. This independence allows us to be agile – team members are empowered to make critical decisions in real-time – and flexible. Our relationships are much greater than the value of our contracts.
