Description
In this episode we sit down with Eduard DeVries, Vice President of IT Business Consultancy at SSM Health, to talk about an important challenge that leaders face creating a customer centric and productive culture.
We’ll dig into some of the key considerations when shifting from a task-oriented to a problem-solving oriented mindset, exploring how we can make our teams more focused on improving these clinical or financial performance outcomes.
Divurgent is a full-service, healthcare-focused/HIT consulting firm led by people you actually want to work with. We’re one of the only firms out there that has your back for the whole journey. We can help you select an EHR or tool, implement it, staff it, bring you live, optimize it, and more. Three-hundred sixty degrees. Most of our focus is on EHRs, but we do much more than that. We think beyond the system and below the surface. Think workflow, digital strategy, operational readiness, change management and more. We’re most excited by helping you solve your most complex challenges.
We Attract, Develop, and Retain Top Talent | Our team has been in your shoes. Our consultants have worked within health systems, across all levels, so we bring operational and clinical expertise to every role. We have experts in EHR implementation, analytics, digital strategy, project management, managed services, and more, and we can rapidly source talent that fits our client’s project and culture.
Our Methodology is Proven | Our methodology considers operational realities, health system structural dynamics, and change management to present tailored solutions that are data-driven, scalable, and primed for adoption. And it’s future-focused: we design based on where your organization is going, not where it is today.
We Do What’s Right and Can Do It Quickly | Since 2007, we’ve been privately-owned, healthcare-focused, and driven foremost by commitment to our clients. This independence allows us to be agile – team members are empowered to make critical decisions in real-time – and flexible. Our relationships are much greater than the value of our contracts.
