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Divurgent Launches Growth and Customer Experience Program

Steve Weichhand to lead the new arm of Divurgent, focused on solution and market expansion and customer satisfaction.

October 29, 2019, Virginia Beach, VA – Divurgent, an internationally recognized healthcare IT consulting company, announced today that they have developed and launched a new internal department focused on identifying and expanding into new markets, nurturing client and consultant relationships, and continuing to drive high levels of customer satisfaction.

Steve Weichhand photo

“Looking for opportunities to adapt and extend our solution portfolio is part of Divurgent’s DNA,” said Weichhand, now Vice President of Growth and Customer Experience, “so this initiative isn’t necessarily a net-new focus, but rather an effort to refine and formalize what’s already engrained in our culture.” The mission of the new division is to create new or to scale existing tools and processes to meet the changing demands of the healthcare IT marketplace.

Last year, Divurgent was rated highest in the healthcare IT industry by KLAS Research in Adaptability & Innovative Solutions, according to customer feedback. “Hearing our customers say that we’re the best in adapting our approaches and methodologies to meet their specific project needs really hit home with us,” said Shane Danaher, Chief Operating Officer, “for that reason, we looked inward and chose to take that to the next level, and Steve is the perfect fit to lead this new division.”

Steve Weichhand will transition fully from his position as Vice President of Professional Services to Vice President of Growth and Customer Satisfaction at the start of 2020.

ABOUT DIVURGENT:
Divurgent is not the typical healthcare consulting firm. As a nationally recognized company focused on the business of hospitals, health systems, payers, and affiliated providers, we are committed to healthcare IT evolution, deploying customized, scalable solutions that help our clients achieve improved operational effectiveness, financial performance, and quality of patient care. Learn more at www.divurgent.com.

PRESS CONTACT:
Brittany Williams
Director, Marketing
Brittany.williams@divurgent.com
804.712.1524
www.divurgent.com

About Divurgent

Divurgent is a full-service, healthcare-focused/HIT consulting firm led by people you actually want to work with. We’re one of the only firms out there that has your back for the whole journey. We can help you select an EHR or tool, implement it, staff it, bring you live, optimize it, and more. Three-hundred sixty degrees. Most of our focus is on EHRs, but we do much more than that. We think beyond the system and below the surface. Think workflow, digital strategy, operational readiness, change management and more. We’re most excited by helping you solve your most complex challenges.

We Attract, Develop, and Retain Top Talent | Our team has been in your shoes. Our consultants have worked within health systems, across all levels, so we bring operational and clinical expertise to every role. We have experts in EHR implementation, analytics, digital strategy, project management, managed services, and more, and we can rapidly source talent that fits our client’s project and culture.

Our Methodology is Proven | Our methodology considers operational realities, health system structural dynamics, and change management to present tailored solutions that are data-driven, scalable, and primed for adoption. And it’s future-focused: we design based on where your organization is going, not where it is today.

We Do What’s Right and Can Do It Quickly | Since 2007, we’ve been privately-owned, healthcare-focused, and driven foremost by commitment to our clients. This independence allows us to be agile – team members are empowered to make critical decisions in real-time – and flexible. Our relationships are much greater than the value of our contracts.

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