Linda Stevenson of Fisher-Titus Health on Leading Rural Healthcare Through Digital Transformation

In this episode of the Vurge podcast from Divurgent, host Danny Arnold sits down with Linda Stevenson, Chief Operations Officer and Chief Digital Information Officer at Fisher-Titus Health. Drawing on more than 40 years in healthcare and a career that began in patient accounts, Stevenson shares how a willingness to embrace new challenges—from HIPAA and cybersecurity to enterprise EMR implementations—helped shape her leadership philosophy. She offers a unique perspective as a leader responsible for both operational performance and digital strategy, arguing that healthcare operations and technology transformation are inseparable.

The conversation provides valuable insights for healthcare IT executives navigating financial pressures, workforce shortages, cybersecurity threats, and AI adoption. Stevenson discusses the realities of rural healthcare, including limited resources, recruitment challenges, and the critical role local health systems play in both patient care and community economic stability. She explains how Fisher-Titus addresses cybersecurity through organization-wide accountability and collaborative governance, while also leveraging partnerships with peer organizations and industry networks to overcome resource constraints and accelerate innovation.

Stevenson also shares a practical view of digital transformation, highlighting the importance of measurable operational outcomes, clinician productivity, automation, and AI-enabled solutions. Rather than creating separate governance structures for emerging technologies, she advocates integrating AI into existing strategy, oversight, and decision-making processes. Beyond technology, the discussion explores leadership, culture, wellness, and collaboration, emphasizing the importance of inspiring teams, maintaining composure under pressure, and building trusted partnerships across the healthcare ecosystem to drive meaningful change.

Learn more about Linda Stevenson on LinkedIn.

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About Divurgent

Divurgent is a full-service, healthcare-focused/HIT consulting firm led by people you actually want to work with. We’re one of the only firms out there that has your back for the whole journey. We can help you select an EHR or tool, implement it, staff it, bring you live, optimize it, and more. Three-hundred sixty degrees. Most of our focus is on EHRs, but we do much more than that. We think beyond the system and below the surface. Think workflow, digital strategy, operational readiness, change management and more. We’re most excited by helping you solve your most complex challenges.

We Attract, Develop, and Retain Top Talent | Our team has been in your shoes. Our consultants have worked within health systems, across all levels, so we bring operational and clinical expertise to every role. We have experts in EHR implementation, analytics, digital strategy, project management, managed services, and more, and we can rapidly source talent that fits our client’s project and culture.

Our Methodology is Proven | Our methodology considers operational realities, health system structural dynamics, and change management to present tailored solutions that are data-driven, scalable, and primed for adoption. And it’s future-focused: we design based on where your organization is going, not where it is today.

We Do What’s Right and Can Do It Quickly | Since 2007, we’ve been privately-owned, healthcare-focused, and driven foremost by commitment to our clients. This independence allows us to be agile – team members are empowered to make critical decisions in real-time – and flexible. Our relationships are much greater than the value of our contracts.

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