by Colin Konschak
Patient safety has come under closer scrutiny in recent years and experts agree that human factors are major contributors to adverse events in healthcare. In its 1999 landmark report, “To Err is Human: Building a Safer Health Care System,” the Institute of Medicine (IOM) stated that anywhere from 44,000 to 98,000 patients die each year as a result of medical errors at an estimated annual cost of $29 billion.i Medical errors, two-thirds of which are preventable, are the eighth leading cause of death in the U.S. each year.ii As medicine relies on increasingly complex technologies, this problem will only intensify. For example, The New York Times recently conducted a study that found an alarming number of injuries related to radiation therapy. The injuries, which should have been avoidable, were caused by faulty programming, poor safety procedures, software flaws that should have been recognized, and inadequate staffing and training.iii
Like medicine, aviation relies on teams of experts working together to carry out complex procedures that, if not executed properly, can have serious consequences. If 98,000 people died in plane crashes each year, it would be the equivalent of a fatal jet crash – 268 passengers – every day. Airlines, however, have taken steps to prevent such catastrophes and health care providers are taking note.
Download the full whitepaper Flying Lessons: Crew Resource Management in Healthcare
Divurgent is a full-service, healthcare-focused/HIT consulting firm led by people you actually want to work with. We’re one of the only firms out there that has your back for the whole journey. We can help you select an EHR or tool, implement it, staff it, bring you live, optimize it, and more. Three-hundred sixty degrees. Most of our focus is on EHRs, but we do much more than that. We think beyond the system and below the surface. Think workflow, digital strategy, operational readiness, change management and more. We’re most excited by helping you solve your most complex challenges.
We Attract, Develop, and Retain Top Talent | Our team has been in your shoes. Our consultants have worked within health systems, across all levels, so we bring operational and clinical expertise to every role. We have experts in EHR implementation, analytics, digital strategy, project management, managed services, and more, and we can rapidly source talent that fits our client’s project and culture.
Our Methodology is Proven | Our methodology considers operational realities, health system structural dynamics, and change management to present tailored solutions that are data-driven, scalable, and primed for adoption. And it’s future-focused: we design based on where your organization is going, not where it is today.
We Do What’s Right and Can Do It Quickly | Since 2007, we’ve been privately-owned, healthcare-focused, and driven foremost by commitment to our clients. This independence allows us to be agile – team members are empowered to make critical decisions in real-time – and flexible. Our relationships are much greater than the value of our contracts.