Arch Collaborative Releases New Case Study to Members, Highlighting Baptist Health and Divurgent Partnership

November 16, 2021 – Virginia Beach, VA – Divurgent, an internationally recognized healthcare IT consulting company, announced today that the Arch Collaborative recently released a Case Study to their Arch Collaborative Members, created in partnership with Baptist Health and Divurgent.

The overall goal of the program was to reduce onboarding time spent in a classroom and facilitate virtual learning during the COVID-19 pandemic and beyond.

The Case Study reveals that “eLearning courses have resulted in a dramatic reduction of classroom time for physicians; now, they only need 1–2 hours in person and in a classroom. This has likely saved the organization $37,500 for each 25 newly onboarded physicians and has freed up 0.5 FTEs among the clinical informatics team.”

Baptist Health and Divurgent partnered to verify and edit training content to meet specific physician training needs and styles, focused content on high-performing individuals within the organization and ensured interactive content like simulations to help learn workflows.

Key outcomes cited in the case study included:

  • Caused participants in the eLearning course to see a +11-point difference in their initial training satisfaction as shown in the Arch Collaborative survey
  • Saved over $37,500 per 25 physicians in reduced training time among physicians
  • Increased clinical informatics capacity by 0.5 FTEs
  • Decreased average onboarding classroom time from 4–12 hours to 1–2 hours


This partnership and project outcomes were recently presented at the Arch Collaborative Learning Summit 2021 held in Salt Lake City, Utah, where Cameron Chambers, Clinical Systems Training/Development Manager, Baptist Health Jacksonville, and Konyinsola Oshikoya, Manager, Divurgent, spoke on the program structure and benefits to Baptist Health.

The Arch Collaborative has helped over 200 provider organizations gain insights and best practices related to physician and clinician satisfaction, an initiative that parallels Divurgent’s physician efficiency solutions.

About Divurgent

Divurgent is a full-service, healthcare-focused/HIT consulting firm led by people you actually want to work with. We’re one of the only firms out there that has your back for the whole journey. We can help you select an EHR or tool, implement it, staff it, bring you live, optimize it, and more. Three-hundred sixty degrees. Most of our focus is on EHRs, but we do much more than that. We think beyond the system and below the surface. Think workflow, digital strategy, operational readiness, change management and more. We’re most excited by helping you solve your most complex challenges.

We Attract, Develop, and Retain Top Talent | Our team has been in your shoes. Our consultants have worked within health systems, across all levels, so we bring operational and clinical expertise to every role. We have experts in EHR implementation, analytics, digital strategy, project management, managed services, and more, and we can rapidly source talent that fits our client’s project and culture.

Our Methodology is Proven | Our methodology considers operational realities, health system structural dynamics, and change management to present tailored solutions that are data-driven, scalable, and primed for adoption. And it’s future-focused: we design based on where your organization is going, not where it is today.

We Do What’s Right and Can Do It Quickly | Since 2007, we’ve been privately-owned, healthcare-focused, and driven foremost by commitment to our clients. This independence allows us to be agile – team members are empowered to make critical decisions in real-time – and flexible. Our relationships are much greater than the value of our contracts.